Menu
Write a review
File a complaint
Blinds To Go

Blinds To Go review: Never again

G
Author of the review
11:20 am UTC
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Blinds to go

Moved into our home in February had Paola and in-home consultant come and measure every window and a sliding door in the house.

Put the order in and the blinds were delivered and installed beautifully
EXCEPT there were some corner pieces missing.

The installer said no problem. He would let Paola know and for me to follow up with her.
That was a joke. She never gets back to you.

I've reached out to her several times there have been no callbacks. I text her one time and she responded after about two days and asked for pictures of every window that was missing corners. I sent her 10 to 13 pictures of both sides of any corners that were missing. Silence nothing I went into the different store. They recommended that I call her. The office she's out of and I did. I spoke with Colin. Colin was gonna take care of everything and surprise silence. No return calls from anyone.

It is now August and I still have not heard back from anybody.

Beware
Go to Home Depot go to another blind place, but don't go to blinds To Go.
Although blinds, To Go has excellent customer service when you go in their follow up sucks

I am so disheartened and can't believe a company survives this way

Recommendation: Stay away

View 0 more photos

0 comments

Add a comment

More Blinds To Go reviews & complaints

Blinds To Go - Don't buy from them 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Blinds To Go - Low quality of product
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Blinds To Go - Lifetime warranty is a fraud 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Blinds To Go - Awful experience 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Blinds To Go - Illegal interview questions 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Blinds To Go - Poor products
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Blinds To Go reviews and complaints