Blinds to go
Moved into our home in February had Paola and in-home consultant come and measure every window and a sliding door in the house.
Put the order in and the blinds were delivered and installed beautifully
EXCEPT there were some corner pieces missing.
The installer said no problem. He would let Paola know and for me to follow up with her.
That was a joke. She never gets back to you.
I've reached out to her several times there have been no callbacks. I text her one time and she responded after about two days and asked for pictures of every window that was missing corners. I sent her 10 to 13 pictures of both sides of any corners that were missing. Silence nothing I went into the different store. They recommended that I call her. The office she's out of and I did. I spoke with Colin. Colin was gonna take care of everything and surprise silence. No return calls from anyone.
It is now August and I still have not heard back from anybody.
Beware
Go to Home Depot go to another blind place, but don't go to blinds To Go.
Although blinds, To Go has excellent customer service when you go in their follow up sucks
I am so disheartened and can't believe a company survives this way
Recommendation: Stay away