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Black Diamond Plumbing And Electric
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4.5 13 Reviews
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Black Diamond Plumbing And Electric Reviews 13

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Black Diamond Plumbing And Electric The service was very prompt

The service was very prompt. They arrived almost 3 hours earlier than estimated. Once he he was done I asked if he could take care of an additional concern and without hesitation he was fixing it. I now can rest at ease my water pipe won't spontaneously burst. The bill was also easy on the pocket. Our service rep Dave proves to have the attitude and knowledge to uphold the company's reputation and to provide great service. Black Diamond has and will always be our “go to" service company for problems and other issues

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C. Bergnaum
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since i began using Black Diamond i can truthfully say that i am 100 % satisfied with their service and professionalism have gone as far as purchasing a *** agreement and have renewed it for another 3 years great company to work with

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R. Feest
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Showed up as planned.The office called to let us know he was on his way.Great customer service!

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J. Tromp
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Arrived on time and was extremely thorough. Spent a long time checking and rechecking. I am more confident that problem has been solved.

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K. Bechtelar
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My technician *** was amazing! He was friendly, patient and very knowledgeable. He took extra time to answer my questions and show me how to operate my devices. Very good customer service from beginning to end. Thank you for your excellent service!

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Black Diamond Plumbing And Electric I am a great believer in the ComplaintsBoard.com, who wield the bat of true recourse compared to mere social media

I am a great believer in the ComplaintsBoard.com, who wield the bat of true recourse compared to mere social media.Black Diamond, on their second periodic service visit, have proved themselves to be both honest & methodical. First with a minor component replacement on a Trane A/C compressor, then 3 yrs later a thorough furnace cleaning on a "senior citizen" high efficiency furnace. Other, less honest contractors would (and have) tried the old furnace upsell tactic. I'm thrilled to have engaged a locally owned entity with integrity!

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J. Swift
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Wonderful service .. respectful of my house and me I would recommend them to all my friends

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L. Hansen
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Great service , fair price, came and solved my problem The same day I called

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J. Wisoky
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was THE BEST! He was super fun to talk to during the 8+ hr job. I had a bathroom faucet replacement and clogged pipe of which he replaced the pipe and valves. Also had replacement of kitchen valves, install a new kitchen sink, faucet and garbage disposal. Wow...a lot of hard work done by him and everything is beautiful and working like a charm. He triple checked everything to make sure all is working properly and no leaks. I couldn't have asked for anything more. Even the clean up was exceptional. I will be calling Black Diamond again in the near future for the other bathroom sink faucet replacement and possibly a new sink. Price for all of this work was very reasonable. You won't be disappointed if you go with Black Diamond for your home needs.

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L. Stokes
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Fast, efficient and very courteous and professional! Very happy with the project and its rapid completion.

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Black Diamond Plumbing And Electric We have used Black Diamond Plumbing and Electric to diagnose and replace our furnace problem

We have used Black Diamond Plumbing and Electric to diagnose and replace our furnace problem. The company did a marvelous job. They diagnosed the problem and efficiently explained what was wrong. Their representatives helped us to pick out our next furnace. Installation didn't take long. Last week, they tuned up our air conditioner. Today, the serviceman, [serviceman's name], helped sort out an electrical problem with our outdoor lights as well as a garbage disposal. My husband and I appreciate their honesty and efficiency. I would highly recommend them all for kinds of work.

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N. Bailey
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Excellent customer service. *** listened to my questions. Gave me great options. Will definitely use again. Small business is the way to go. Honesty definitely the best.

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G. Murazik
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arrived with in 45 minutes of my phone call and quickly diagnosed and fixed the problem. He is well informed and explains all issues well. I am very pleased with the service he provided.

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J. Wisoky
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They were extremely professional, friendly and knowledgeable! I would definitely recommend them.

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A. Franecki
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was on time and very professional. Knowledgeable about product and process to install equipment.

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Black Diamond Plumbing And Electric Based on my experience, Black Diamond Plumbing & Mechanical, Inc is set to squeeze max of your money with minimum services provided

Based on my experience, Black Diamond Plumbing & Mechanical, Inc is set to squeeze max of your money with minimum services provided. We had a storm, some of lights in the house did not work after, because of the surge. "Experienced" and "professional" representative of this company advised, in order to fix the problem, to replace some of the electrical equipment for $4460.00 price, plus $120 for first check visit. Very next day, other electrical service fixed the problem for $20.00. Wow! Such a spread ! I do not recommend to use Black Diamond Plumbing & Mechanical, Inc. It is easy to find better service .

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L. Hessel
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always friendly and thorough. We are always extremely satisfied with any work, whether HVAC or plumbing, that Black diamond has done in our home.

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J. Jaskolski
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did a great job. He was informative about the electrical work he completed and made confident about his work

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R. Grady
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Did a wonderful job. Could not believe the prompt service and everything was spotless when the technician left. Highly satisfied.

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A. Ruecker
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Black Diamond is an amazing company! Their employees are knowledgeable and extremely courteous. *** happens to be the guy who services my HVAC every single time and hes amazing! I would recommend Black Diamond for your HVAC needs!

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Black Diamond Plumbing And Electric I have a long-standing relationship with Black Diamond and highly recommend calling them first with any issues or maintenance needed around your

I have a long-standing relationship with Black Diamond and highly recommend calling them first with any issues or maintenance needed around your home. As a former Board President of a 78-unit condominium community and now beneficial owner of an old family home, Black Diamond has done all of the electrical, plumbing and sewer work needed at both. While I am aware of the myriad of other services they provide, if those services are done with the same expertise, professionalism and workmanship all of the other work I've needed done, I won't think twice about calling them. There's added value to work that is done right.

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Black Diamond Plumbing And Electric Very prompt service

Very prompt service. Raudel replace a leaky faucet on the back of my house because the older one dripped constantly, really boosting my water bill. After he completed the installation, I noticed the new one was dripping. He quickly decided to install a different faucet and that fixed the problem. This is a unit that has an extended pipe to the inside of the house so the water doesn't freeze in the winter. This was not a quick and easy job. I'm very impressed with his work, and with Black Diamond for getting this done so soon and so well. Now I won't have to worry about my 20 year old rose garden suffering from lack of water. I will call them again.

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Black Diamond Plumbing And Electric I had a phenomenal first time experience with Black Diamond

I had a phenomenal first time experience with Black Diamond. I saw their commercial on tv and also saw their vans traveling around town. The office team responded to my online inquiry within a couple of hours and we were able to schedule the services needed quickly. I had several service requests completed (Electrical, Plumbing, HVAC). Three separate service technicians arrived on time which was greatly appreciated. Each and every one of them was extremely friendly and explained the issues at hand along with their respective solutions. They also offered money saving options which is always a plus! Black Diamond is now on my call list for home repair. You will not be disappointed!

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Black Diamond Plumbing And Electric Today Kyle B

Today Kyle B. not only addressed my short list of electrical projects, at my request he also did some troubleshooting, answered all of my questions, and was able to do all of the work done in one visit. I highly recommend him! Black Diamond is my go-to company for everything now. EVERYONE is professional yet personable. Scheduling is easy. We are notified of exactly who is coming to our home (via text and/or email and includes a photo of our service person). Prices are better than comparative. Employees are equipped with protective gear so as not to dirty the house. And in this age of Covid, employees are also checked for possible exposure to the virus and wear the appropriate PPE.

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Black Diamond Plumbing And Electric I needed a hot water heater tank and requested someone come out to give me a quote

I needed a hot water heater tank and requested someone come out to give me a quote. The technician was on time (I received a text 10 min before saying he was on his way) He was very upbeat, provided a fair quote which I told him I would like to go with it. He told me he could do it today he would have to leave for 10 minutes to pick up the unit from their shop and I said that would be fine. I was very happy that they could install it the same day Saturday. He was back within 20 minutes. He was very thorough and explaining everything that he was doing gave me an approximate time of 2 to 3 hours, He was very knowledgeable, the installation was done in about two hours. He was such a pleasant technician very service oriented. I will be requesting him for any of my plumbing needs with black diamond.

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Black Diamond Plumbing And Electric I was referred to Black Diamond and called them regarding my basement ejector pump which I believe was about 15 years old

I was referred to Black Diamond and called them regarding my basement ejector pump which I believe was about 15 years old. Chase came to my home, listened to my concerns and then inspected the ejector pump equipment. After inspecting the ejector pump, Chase agreed that the equipment was old and probably original to the 15 year old house. Chase advised me as to my replacement options and then performed the work to replace the ejector pump with modern and reliable equipment. In addition, Chase also corrected an issue I was having with a toilet in the house. The work was completed the same day and and my basement was left clean, as the old equipment was removed and debris was cleaned up. Chase was polite and knowledgeable in his work. Black Diamond is lucky to have such a great person representing them in customers homes.

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Black Diamond Plumbing And Electric We cannot begin to say enough good things about the Black Diamond Company

We cannot begin to say enough good things about the Black Diamond Company. We were skeptical to schedule, but because of the girl that took my call I decided to go ahead. First the tech arrived two hours before my scheduled time. And he even called to make sure that was okay. Right out of the gates he handed me a "Welcome" bag. Extremely professional. Wore carpet booties when needed. Kept me informed about everything he did and why. Went above and beyond to 100% make sure the furnace was functioning correctly. No pushy sales pitches. Worked with us as far as what we did and did not need here and now. Was friendly, polite and respectful. Joe Smith is OUR guy! I hope you reward him accordingly. And also hope that you have a way to know who took my call and reward her as well because I don't remember her name and she is the ONLY reason I set up the visit. Thank you Joe Smith and Black Diamond! 10 stars! Andrew Johnson Buffalo Grove Ill.

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Black Diamond Plumbing And Electric Black Diamond Plumbing is always looking to overcharge you!

Black Diamond Plumbing is always looking to overcharge you! Their plumbers are very good, and Marlon was very professional and understanding today, but the customer service person Diane was extremely aggressive and rude! She wanted to charge us for a plastic sump pump replacement that they installed about a year ago which they charged us over $700 for, which had a 3 year parts warranty on it, after the plumber told us that there should be no charge. This was the cheapest pump they could have installed! We could have bought it ourselves for $150 and had it installed for $100, which is less than half of what they charged! After the plumber left, I called and talked to Diane to set up the drop off of the new pump, she told me that her plumber was "wrong" and that she had to charge us $155 just for the guy to come out! We've used them in the past (but only because their guys are pretty good), but they always charge a lot for things, and this lady has always rubbed me wrong! Very aggressive attitude! Totally unacceptable, especially during these times! They should be inspected by an authority who checks on businesses like this since I think they are taking advantage of people.

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Black Diamond Plumbing And Electric Well what can I say about this company

Well what can I say about this company. Joel, Julie, Diane, and Shea were great to deal with they have awesome people skills. Right from the get go in speaking to anyone of these office personnel you feel you will taken care in a professional manner and if you have question they are quite knowledgeable. If they don't know the answer they will find out and call you back in a timely manner. As for the site workers I can't say enough about Jimmy, Casey, Jaime, Ryan, Dakota plus 2 other apprentice their names slip my memory. Each one of these employees showed extreme professionalism and all of them worked their butts off from the time they arrived until the time they left. I had them here on 4 different occasions. It was a very large job they completed everything in timely manner and answered all my questions. Each day they were here they arrived smiling and left smiling. They took pictures of before and after the job was done it was impeccable. Everyone of these employees takes pride in their work and if asked would go above and beyond the call. Great job! Joel, Julie, Diane, Shea, Jimmy, Casey, Jaime, Ryan, Dakota and the other two infamous apprentices. You have a customer for life. Also I would suggest to any new customers please check out the CRYSTAL program they have available we found it most valuable with regards to the price saving benefits. If anyone is looking for a great career this is the place to work. Respectfully, [Your Name] and [Your Address] [City, State]

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Is Black Diamond Plumbing And Electric Legit?

Black Diamond Plumbing And Electric earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Black Diamond Plumbing And Electric stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Black Diamond Plumbing And Electric's reputation as a trustworthy leader in their field. Customers can rely on Black Diamond Plumbing And Electric's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Black Diamond Plumbing And Electric. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Black Diamond Plumbing And Electric has received 11 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Blackdiamondtoday.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Blackdiamondtoday.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Blackdiamondtoday.com you are considering visiting, which is associated with Black Diamond Plumbing And Electric, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

About Black Diamond Plumbing And Electric

Screenshot Black Diamond Plumbing And Electric
Black Diamond Plumbing And Electric, found at blackdiamondtoday.com, is a reputable company offering a wide range of services. With their team of skilled professionals, they specialize in plumbing and electrical solutions. Whether you need assistance with installations, repairs, or maintenance, Black Diamond Plumbing And Electric has got you covered. They pride themselves on their expertise and commitment to customer satisfaction. Visit their website to learn more about the services they provide and how they can assist you with your plumbing and electrical needs.
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  1. Black Diamond Plumbing And Electric Contacts

  2. Black Diamond Plumbing And Electric phone numbers
    +1 (866) 350-4793
    +1 (866) 350-4793
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  3. Black Diamond Plumbing And Electric address
    1400 Miller Pkwy, Mchenry, Illinois, 60050-7024, United States
  4. Black Diamond Plumbing And Electric social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 04, 2024

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