Bike-Discount
reviews and complaints

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I just got my Look Keo 2 Classic pedals from Bike-Discount and I gotta say, I'm impressed! The service was top-notch, with great communication throughout the whole process. And the delivery was lightning fast - I'm in the UK and I got my pedals in no time at all.

I highly recommend Bike-Discount to anyone looking for quality bike gear at a great price. They've got a huge selection of products to choose from, and their customer service is second to none. So if you're in the market for some new bike gear, definitely check them out!

I recently bought a bike from Bike-Discount and I have to say, I'm pretty impressed. The website was easy to navigate and I found exactly what I was looking for - a Cube mountain bike. The ordering process was straightforward and I received my bike within a week.

The bike itself is fantastic. It's sturdy and well-built, and I can tell it's going to last me a long time. I've taken it out on a few rides already and it handles beautifully. The suspension is top-notch and the brakes are super responsive.

One thing I will say is that the assembly instructions could have been a bit clearer. I had to do some Googling to figure out how to attach the pedals, but it wasn't a huge deal. And honestly, I'm not the most mechanically inclined person, so it's entirely possible that someone with more experience would have had an easier time.

Overall, I'm really happy with my purchase from Bike-Discount. The prices are great and the selection is impressive. I would definitely recommend this site to anyone in the market for a new bike.

So, I decided to give Bike-Discount a try and ordered a Garmin 830. It's been 11 days and still no sign of it. I reached out to Bike-Discount and they told me to call the courier. Honestly, not very helpful. I'm starting to wonder if I'll ever receive my delivery.

However, I must say that the website was easy to navigate and the prices were competitive. I also appreciated the variety of products they had available. It's just a shame that the customer service wasn't up to par.

I'm hoping that my Garmin 830 will arrive soon, but I'm not holding my breath. It's frustrating to have to chase up a delivery that should have arrived by now. I'll probably think twice before ordering from Bike-Discount again.

I had a pretty rough time with bike-discount.de. It all started with the delivery time, which was way longer than I expected. But that wasn't even the worst part. When I finally got my bike, the quality was just not up to par. The wheels were wobbling like crazy, and after only 20 kilometers, I started hearing this annoying noise coming from the pedals. I had to replace the whole part, which was a huge hassle and cost me a lot of money.

Honestly, I was really disappointed with my experience with bike-discount. I was hoping for a smooth and easy transaction, but it ended up being a total nightmare. I don't think I'll ever be ordering from them again. It's just not worth the hassle and frustration.

So, I decided to give Bike-Discount a try and ordered a helmet for a hefty price of EUR 345,-. However, when the package arrived, I was shocked to find a completely different item inside. It was used, damaged, and dirty, with even saliva marks on it! I was utterly disappointed and frustrated with the quality of the product they sent me.

To make matters worse, returning the package was a hassle. I had to spend my own time and money to deliver the package back to them, which cost me an additional $40. It was a complete waste of my time and money, and I regretted ordering from them.

In conclusion, I would not recommend Bike-Discount to anyone. Their products are of poor quality, and their customer service is lacking. It was a terrible experience, and I will never order from them again.

I gotta say, my experience with bike-discount.de was a bit of a bumpy ride. I really wish I had taken the time to read some reviews from other customers before placing my order. From the get-go, things just seemed to go wrong. My order was delayed in shipping, and when it finally arrived, it was damaged. To make matters worse, when I contacted customer service to request a refund, they sent me a replacement instead. It was all just a bit of a mess, and it left me feeling pretty frustrated.

Honestly, I can't help but wonder if all of these mistakes were just a coincidence, or if there's something more going on behind the scenes. Either way, I definitely won't be ordering from bike-discount.de again anytime soon. It's just not worth the hassle and frustration.

So, I recently purchased a new electric bike from Bike-Discount (bike-discount.de) and unfortunately, the battery was badly damaged during delivery. I immediately notified the company of the problem, but despite multiple attempts, they have not responded to my complaint. It's been over three weeks since I first reported the issue and I still haven't heard anything back.

This is incredibly frustrating, as I now have a two-and-a-half thousand euro bike that doesn't work and the retailer is not responding to my concerns. It's a terrible experience and the customer service is just as terrible.

I really hope that Bike-Discount will eventually respond to my complaint and help me resolve this issue. It's disappointing to have such a negative experience with a company that I had hoped to do business with again in the future.

I recently made a purchase on Bike-Discount's website for a set of wheels on May 26th. However, it has been almost 6 weeks and my order has not yet arrived in my country, South Africa. I have been in contact with Meike from Bike-Discount through email, but unfortunately, she has not been able to provide me with any concrete information regarding the whereabouts of my parcel. She has only informed me that they are currently investigating the issue.

I find it quite frustrating that it has taken them more than 3 weeks to investigate the situation, especially since my order was sent via DHL. As someone who frequently buys cycling gear online, I have never had to wait this long for any item to arrive. This was my first time using Bike-Discount and I am already regretting my decision.

I understand that shipping delays can happen, but I would appreciate more transparency and communication from Bike-Discount regarding the status of my order. I hope that they can resolve this issue soon and that my wheels will arrive safely and in good condition. Overall, I am disappointed with my experience with Bike-Discount and would hesitate to use their services again in the future.

I was pleasantly surprised by the variety of products available on Bike-Discount's website. As someone who is quite particular about the equipment I use for cycling, I was pleased to find a wide selection of high-quality gear to choose from. The website itself was easy to navigate and I had no trouble finding what I was looking for.

When it came time to place my order, I was a bit apprehensive. I've had bad experiences with online shops in the past, so I always approach these things with caution. However, I was pleasantly surprised by how smoothly the process went. The checkout process was straightforward and I received a confirmation email shortly after placing my order.

The only issue I had was with the lack of order status updates between the time I placed my order and when it was shipped. I would have appreciated a bit more communication during this period, as it left me wondering when my order would arrive. However, this was a minor issue and didn't detract from my overall positive experience with Bike-Discount.

When my order did arrive, I was pleased to find that the courier used for delivery was efficient and reliable. Living in Italy, I've had my fair share of frustrating experiences with couriers who don't follow delivery instructions or need multiple attempts to successfully deliver a package. However, this was not the case with Bike-Discount's courier. My package arrived on the first attempt and in good condition.

Overall, I would recommend Bike-Discount to anyone looking for high-quality cycling gear at a reasonable price. While there were a few minor issues with the order status updates, these were outweighed by the positive aspects of my experience with this online shop.