biBERK, A Berkshire Hathaway Company – Unfair claims settlement practices

On September 30, 2023, significant water damage at my retail location caused extensive loss to my business personal property. Berkshire Hathaway Guard accepted coverage and exercised salvage rights, removing the damaged property on February 23, 2024. Despite submitting detailed documentation — including an itemized inventory list, numbered invoices, and merchandise expense ledger totaling $345,358.58 — along with a Proof of Loss, the insurer rejected the claim without substantive justification. Over a year after the loss, the carrier has refused to make any settlement offer, deferring instead to a third-party forensic consultant while claiming insufficient information despite possessing the damaged property for almost a year. Their prolonged inaction and repeated failure to conduct a reasonable investigation have left my business financially devasted, forcing me to consider legal action to recover the compensation owed.