Menu
Write a review
File a complaint
ComplaintsBoard Electricians and Plumbing Benjamin Franklin Plumbing $1200 quote to switch out a $100 disposal is highway robbery! avoid
Benjamin Franklin Plumbing

Benjamin Franklin Plumbing review: $1200 quote to switch out a $100 disposal is highway robbery! avoid

D
Author of the review
6:33 pm UTC
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

benjamin plumbing came to my tempe, az home to give me a quote on switching out my badger ,1 1/4 hp kitchen garbage disposal. He said 1 1/4 is not necessary for a house & he uses 1/3hp, badger (same brand) . These sell for around $100-125.00 at home depot or leows. The quote was an astounding $1200! i asked how long it takes to switch out the old one, he says about 30 minutes! because my "bracket" was still good. I was shocked, 2 other plumbers came and i got estimates of from a low of $400-$625 highest. Never was there any discussion about having me buy the unit and he would just install it for a lower price. I asked him if people really fall for that price of $1200 (!) for this install and he said " oh yes! i am on my way to mesa after this to install one" then he said "that's why we have over 5000 positive reviews! " i never saw evidence of this btw. This is exactly what happened! this company texted me and recited an entirely different story about what happened. I never would be writing this review, except for the fact that the company tried to lie to me about what took place when they visited my house 11/01/26. I have no reason to lie. This was my experience.

Recommendation: TRY ANOTHER PLUMBER. MOST WILL DO THIS FOR APPROX $400-$500. OR DO IT YOURSELF ITS EASY .YOUTUBE VIDOES ARE GREAT!

0 comments

Add a comment

More Benjamin Franklin Plumbing reviews & complaints

Benjamin Franklin Plumbing - I tried to take advantage of a recent offer I'd heard on the radio, "$79 drain cleaning with a camera inspection
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Benjamin Franklin Plumbing - Chris F******* from Benjamin Franklin Plumbing (** ******* ***** ***** ***, Mansfield, TX 76063) is probably the best plumber I’ve ever had work
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Benjamin Franklin Plumbing - On Nov/08/2016, I purchased a "Tankless Heater" and "Water Softener Unit" by this company (Total cost was $11,500)
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Benjamin Franklin Plumbing - UPDATE: Manager insisted on explaining his company's ethical practices in defense.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Benjamin Franklin Plumbing - ******* and ***** are awesome!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Benjamin Franklin Plumbing - Used Ben's Plumbing for the first time a year ago
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Benjamin Franklin Plumbing - *********************************** did a great job for us 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Benjamin Franklin Plumbing reviews and complaints