BeFrugal
Reviews and Complaints

Paid $3495 laptop, gave me cash back $339.01 on virtual card nightmare.
Tried to pay things at 14 merchants. Gift card $339.01 is fraud, unless I get full refund of $339.
BBB, State Atty General, and FBI.
Put in over 50 hrs. You've totally ruined my laptop purchase that I love.
https://www.yourrewardcard.com/#/
visa reward card for $339.01 provided from befrugal.
All 14 denied charges. I have never been so humiliated and frustrated in my whole life.
allstarhealth.com
netnutri.com
remoteoz.ca
tech4less.com
bestnaturals.com
Your payment details couldn’t be verified. Check your card details and try again.
enter manually pls.
your website won't process my payment.
need to do manually. i asked twice!
raise.com confirmation #RA465253189 2/26 646pm later denied.
nationalgrid.com Your one-time bill payment made on 02/16/2024 has been successfully submitted to National Grid.
Confirmation Number: [protected]
National Grid
Dear Customer,
We were not able to process the card payment you scheduled for 02/17/2024 using the card number ending in 9621 through ACI Payments, Inc. Speedpay.
eversource.com
samsung.com
verizon.com
brondell.com
ebay.com
giftcardoutlets.com
vitacost.com
your card fraud.
so is your website. You've shafted me, friends, family, everyone I know that I shared link with. over $100 in past. Site should be closed down. Never once did I have order w/ cash back credited to me based on
my purchase. Everytime past yrs I've been member Always had to file claim. Due to their fraud by not doing their
job following up w/ merchant. W/out my input.
They find million reasons to deny claim.
My card info below, Visa® Reward Virtual Account (6 Month Expiration) Amount: $339.01
It expired last day of Feb. But I tried once more on 2/29 only to be declined.
I called customer service # on back of card. They told me it must be used as credit, and put thru manually, which I tried,
no good. Problem not tied to address, person. Why hardly none accepts it.

I have been using their site for shopping for sometime in order to get cash back. I have around 100.00 coming from them but I can't get any help with their website in requesting the money be paid to me. No customer service. Is there anything you can do to help me?

My question about this company is are they cheating people out of the money they have earned through their site? Does anyone check on this company? I feel they get paid through the companies that come aboard with them but then they don't want to pay the people who shop through their site like me.

Thanks

I referred someone when bonus offer came. She bought so many things from walgreens and amazon but she never got credit for it. She called several times but they keep putting blame on merchants. Bonus of $4 and $10 not available any more. They want help. I agree this is a scam. We are moving out from Befrugal. I referred some time last year. She bought from walgreens every week and from Amazon at least 10 times.

Bharat

I was so excited to use BeFrugal to save some money on my travel expenses. I diligently kept track of my purchases and waited patiently for over a year to receive my cash back of over $700. However, to my dismay, I never received my cash back. When I contacted the original company that BeFrugal claimed was "pending payment request", they had no idea about these types of companies. It seems that BeFrugal found a loophole in which they can con companies out of money by claiming to advertise for them.

I was so disappointed with BeFrugal's lack of follow-through. They never seem to make good on the cash back for numerous sites. I wasted a year of keeping careful records and using their site. It was such a frustrating experience that I terminated my account and unfortunately all like companies also. I felt like BeFrugal gave Motel 6 a horrible name in my eyes until I contacted them directly and found out that they knew nothing of these sites.

I learned my lesson and now my loyalty stays with the companies directly and not these thieving discount sites. It isn't worth the frustration and time loss and ends with you mad at the companies they claim to represent. Companies like these are making money off the claims that fall through the cracks when people get tired of waiting for their cash back.

In conclusion, I would not recommend BeFrugal to anyone. It is a waste of time and effort to use their site. They promise cash back but never deliver. It is better to go directly to the companies and get the discounts that they offer. Don't fall for the trap of these discount sites.

I recently tried out BeFrugal.com and while it was great for my regular purchases, I had a bit of trouble when it came to travel bookings. The website claims to offer cash back for travel purchases, but there seems to be some confusion around their policies.

According to the site, if you don't see your cash back within 60 days of your purchase, you should contact BeFrugal to inquire about it. I did just that when I noticed that my hotel stay hadn't resulted in any cash back, but unfortunately, I was told that it was too late since more than 60 days had passed.

This was frustrating, especially since the site's own language seemed to suggest that there might be some flexibility around the 60-day rule for travel bookings. When I clicked through to read more about their travel cash back policies, I found that they do allow for cash back to be credited up to 60 days after a trip is completed. However, if you don't see the credit within that time frame, you're supposed to submit an inquiry.

I followed these instructions and submitted an inquiry, but was still told that nothing could be done since it had been more than 60 days. This was completely misleading and left me feeling frustrated with the whole experience.

Overall, I think BeFrugal has potential to be a great way to save money on your purchases, but they need to be more clear and consistent with their policies, especially when it comes to travel bookings. If you're planning to use the site for regular purchases, it's definitely worth checking out, but I'd be cautious about relying on it for travel savings.

I'm a big fan of cashback sites, and I've been using them for years. But I have to say, I'm not too happy with BeFrugal lately. It seems like they're not doing things the right way. I had a cashback from Target.com that was pending, but then it got reversed for no reason. BeFrugal said that cashback isn't available for gift card purchases, but that's not true. The terms and conditions for Target cashback change all the time, but they always say that gift cards are excluded. Except for one weekend in December 2020, when the terms didn't mention gift cards at all. Here's what the terms said during that time: "Earn 2% Cash Back on sales up to $500 at Target during the Plus Rate Promotional period. Sales exceeding $500 will earn 2% Cash Back on the first $500 and 0.01% on amounts exceeding $500. Plus Rate promotion expires 06-Dec-2020 11:59 PM ET." There's no mention of gift cards, like there usually is. And a few days after I made my purchase, I saw that the cashback was pending in my account. But then BeFrugal reversed it for no reason. I think people should stay away from BeFrugal until they start doing things the right way and stop reversing cashback for no reason. They need to honor the terms and conditions that they post on their site.

I gotta say, I'm not too thrilled with my experience with BeFrugal. Like many others, it took me ages to accumulate $20 in cash back. And then, when I finally requested my payment via PayPal, I got a pop-up saying that the funds would be sent the next business day. But two days later, I still hadn't received anything. So, I reached out to BeFrugal and they told me that there was a delay on PayPal's end and they couldn't give me an estimate for when I'd actually get my money. Not exactly confidence-inspiring, you know?

And that's not even the worst of it. I also noticed that I didn't receive cash back for all of the stores that I clicked on. What's up with that? I mean, if I'm going to take the time to click through to a store's website from BeFrugal, I expect to get my cash back. But apparently, that's not always the case.

Honestly, I'd recommend that anyone reading this review steer clear of BeFrugal and stick to more reputable sites like Rakuten, CouponCabin, and Retailmenot. I've been using those three for years and have gotten thousands of dollars back from them. They're legit and actually pay out, unlike BeFrugal.

Now, to be fair, I did eventually get my payment from BeFrugal via PayPal. But even with that, I still don't think it's worth the time and effort to use their site. I earn cash back much faster with the other sites I mentioned earlier, especially CouponCabin and Rakuten. So, if you're looking to save some money while shopping online, do yourself a favor and skip BeFrugal. Trust me, it's a waste of your time and efforts.

So, let me tell you about BeFrugal. They're a website that gets companies to pay them to be on their site. Then, when you use BeFrugal to go to the vendor's site (like Walmart, Home Depot, CVS, and more), the vendor agrees to pay a rebate - a percentage of your sale - to you, the customer. Sounds pretty good, right? Well, here's the thing: if something goes wrong, or the vendor refuses to pay, BeFrugal doesn't pay the customer the percentage. They claim no accountability and respond in endless emails, but at the end of the day, the customer loses out.

I can't believe there isn't a class action lawsuit against this company. We're only talking pennies to maybe a dollar sometimes, and they don't step up and make good. Let me give you an example: I did some pictures through CVS. I proved the transaction ID to BeFrugal, I had a copy of the receipt from CVS, and it was just pictures - reprints, in fact. But BeFrugal first tried to say it was my fault, which I proved was wrong with their tracking ID number. Then they said it was CVS's refusal, but with no explanation why. It's basically bait and switch. What they're doing is against the law, but I don't have the money to take them to court just to prove a point. They get their money, but they don't fight to get your money. There's no accountability on their part.

I hope this review helps others. BeFrugal might seem like a good idea, but in reality, it's just not worth the hassle. You might save a few pennies here and there, but is it really worth the risk of not getting your rebate? I don't think so.

So, I gotta say, I'm pretty disappointed with my experience with BeFrugal. I signed up for two AT&T postpaid plans back in April, and was promised $100 cashback through BeFrugal. But here we are, months later, and the money is still showing as "pending." When I reached out to BeFrugal to ask what was going on, they basically just told me that they'd sent a request to AT&T in June, but that there was no guarantee I'd actually get paid. What kind of nonsense is that?

I asked if I could speak to a supervisor or get an email address for the department in charge of AT&T's affiliate marketing, but "Todd" (who I'm pretty sure is a robot, but whatever) told me that wasn't possible. I just have to wait and hope for the best. It's frustrating, to say the least.

I mean, BeFrugal is making all these promises about cashback and rewards, but when it comes down to it, they're not actually taking any responsibility for making sure their users get paid. And that's not even the worst part. Todd also told me that BeFrugal doesn't actually make any money from my purchase with AT&T. If that's true, then how are they staying in business? It all seems a little fishy to me.

I've used other cashback sites like Rakuten and Swagbucks before, and I've never had this kind of problem. They usually pay out within 60 days, no questions asked. But with BeFrugal, it's like pulling teeth just to get a straight answer. I'm starting to wonder if they're just pocketing my $100 and hoping I'll forget about it.

All in all, I wouldn't recommend BeFrugal to anyone. If you're looking for a reliable cashback site, there are plenty of other options out there. Don't waste your time with these guys.

So, I wanted to share my experience with BeFrugal. I requested payment in the form of an Amazon gift card on January 2nd. As soon as I made the request, I got an email and a text asking me to verify the form of payment by clicking on a particular link. I clicked on the link right away. But, after eight business days, I still hadn't received payment. So, I emailed customer service about the status of my payment. "Todd" replied and told me that payment would be made by the 10th business day after my request for payment. So, I waited. But, fifteen business days later, I still hadn't received payment. So, I emailed "Todd" again. This time, "Todd" said that I had "ignored" their initial request to verify my form of payment and that I would have to wait another 10 business days to receive my Amazon gift card. I was so frustrated because I knew that I had clicked on the link to verify my form of payment right away. It seemed like "Todd" was lying to me. If it were true, why didn't "Todd" ask me to verify my form of payment the first time I made an inquiry? I requested payment (and verified my form of payment) on January 2nd. Today is January 26th and I still have not received my funds. It's obvious that BeFrugal is manufacturing obstacles in order to avoid making disbursements. I would not recommend using BeFrugal. There are plenty of other cash back portals out there that will not hold your cash back hostage.

I gotta say, I was pretty disappointed with my experience using BeFrugal. I mean, I did get some cashback for some purchases, but when it came to my recent HP purchases, none of them got honored. And when I reached out to BeFrugal to ask what was up, they gave me some excuse about how according to the vendor, I didn't use the BeFrugal links. But like, come on. I know I used the right links. It just felt like BeFrugal was looking for any excuse not to give me my money.

And it's not just me, either. I've heard from other people who've had similar experiences with BeFrugal. They'll offer these big cashback rates for certain purchases, but then when it comes time to actually pay up, they'll find some reason not to. It's frustrating, to say the least.

I should've known better, honestly. I've used other cashback websites in the past and never had any issues. But I was lured in by BeFrugal's big advertised rates. And now I'm regretting it.

Look, I'm not saying you'll never get your cashback from BeFrugal. Maybe you'll have better luck than I did. But personally, I wouldn't risk it again. Especially not for large purchases where the cashback rate looks tempting. It's just not worth the hassle.

I have been using BeFrugal for a while now and I have to say, I am quite impressed with the amount of cash back I have received. However, I have seen some people complain about not receiving their cash back and I can understand their frustration. It can be quite concerning when you see your money pending and you're not sure if it will actually come through.

I have also experienced some issues with the site, but I think it's important to note that these issues are not unique to BeFrugal. Every cash back site has its own set of problems and it's up to the user to decide which one works best for them.

That being said, I have had some trouble with BeFrugal's mobile application. I have used the link to Kohls and used their coupon, but my cash back was not credited. I received a generic email stating that I did not use the coupon they supplied, which was not true. I have also noticed that the order dates versus Kohls dates were wrong and the amounts were incorrect. It can be quite frustrating to continuously do the same thing and receive denial after denial.

Despite these issues, I have still received a decent amount of cash back from BeFrugal. I think it's important to keep in mind that not every purchase will qualify for cash back and it's up to the user to make sure they are following the guidelines.

One thing that does concern me is the fact that some stores do not seem to know about BeFrugal. I have called a few stores and they did not know about the site, but they knew about Ebates. This could be a red flag for some users and it's important to do your research before using any cash back site.

Overall, I think BeFrugal is a decent cash back site. It's not perfect and there are some issues, but I have received cash back and I think it's worth using. However, I can understand why some people may be hesitant to use the site and I think it's important to do your own research before making a decision.

I gotta say, I was pretty excited to use BeFrugal for my Black Friday shopping this year. I mean, who doesn't love cashback, right? So, I went ahead and made a $200 purchase, expecting to get a sweet 11% cashback. But, lo and behold, the cashback never made it to my account. I reached out to "Todd" from BeFrugal, and he told me that I either wasn't logged in or never activated the cashback. But, here's the thing - I always screenshot my purchases with the banner stating that the cashback was activated. I told "Todd" this, but he refused to give me a way to provide this physical evidence. So, basically, I got zero cashback for my $200 purchase. Bummer, right?

But, that's not all. I also have another investigation for almost $90 cashback that has been pending for a year. A whole year! I keep requesting updates, but I never get any. "Todd" just tells me that the company hasn't responded, so they can't give me any updates. But, get this - the shopping trip is in my account, and I can prove that the full order went through and the full amount has been paid. However, they won't let me provide any evidence, and they're just accepting that the company hasn't responded. So, basically, I'm just stuck in limbo until the company decides to respond.

It's funny how the little cashbacks of a few dollars here and there are never an issue, but as soon as there's a possibility for some substantial cashback, there's always an issue. I mean, come on, BeFrugal, get your act together. I've had much better luck with Ebates/Rakuten cashback. Sure, it's less, but at least you actually get the cashback.

BeFrugal makes it easy to not pay big cash backs by not giving the consumer any information to resolve a matter of payment.

In my opinion an investigation should be made of the way this company does its business.

In my opinion a Class action should be filed by those who feel they have been taken by this company by not paying out money due to consumers.

I have been sick the last two months and just got around to make my situation public.

All I ask is this company pay me what was due me.

Correspondence below.

Ticket ID ABEE-7954
edmundmeyer.
Date Created:
Mar 08, 2021
Subject:
Other
Status:

Mr. Todd.

We seem to have an ongoing problem with Dell and your company. It appears something is wrong what is going on and I need someone to talk with Dell.

You and I have gotten nowhere regarding this process by you only telling me it is computer generated.

Before I contact various consumer sites I give you a final chance to give me information "who" you have an agreement with Dell so I can put this matter to bed.

I recently noticed another instance where Dell verified payment (see below) and then reversed payment.

Sale Details
Date: 21-Feb-2021
Store: Dell
Order Total: $917.62
Cash Back: $36.71
Store Order ID: f0bd0261-7e2e-4b55-abf7-fdfe3f12f56b
The retailer has verified your Cash Back purchase. The estimated payable date is 22-Apr-2021.
Sale Details

Date: 21-Feb-2021
Store: Dell
Order Total: -$917.62
Cash Back: -$36.71
Store Order ID: f0bd0261-7e2e-4b55-abf7-fdfe3f12f56b
Cash Back was canceled by merchant.

Date: 22-Feb-2021
Store: Adjustment: Dell
Order Total: $2, 123.30
Cash Back: $169.86
Store Order ID: [protected]
The retailer has determined that BeFrugal is not owed commission for this sale. Unfortunately, we are unable to provide Cash Back. This adjustment, along with a reversal, will be applied to your next payment.

Again I'm trying to get to the department who sends you the approvals of denies claims for payment.

I hope for a reasonable reply from you to settle this.

Sincerely,

Edmund Meyer

Todd from BeFrugal
Mar 08, 2021 1:27 PM

Hello again,
All dealings with Dell are via the retailer's affiliate program.
Please let us know if you have any further questions.
Best regards,
Todd from BeFrugal

edmundmeyer
Mar 08, 2021 1:42 PM

Mr. Todd:

What is their affiliate program phone number "your company uses"as they are a large company?

Todd from BeFrugal
Mar 08, 2021 1:47 PM

Hello again,
I do not have any phone number for that program.
Please let us know if you have any further questions.
Best regards,
Todd from BeFrugal

edmundmeyer
Mar 08, 2021 2:10 PM

Mr. Todd:

Your reply amazes me.

Let's say if your company was not paid a commission you would have no one to have contact with to be paid.

Get prepared for an investigation if you can't be a company with giving consumers needed information when they have been denied for a considerable amount of money back.

Again your reply simply amazes me and I presume you or your CEO will have to explain this to some consumer authorities who investigate strange practices by companies like BeFrugal.

Todd from BeFrugal
Mar 08, 2021 2:14 PM

Hello again,
Inquiries do not go via phone. There is a web form that handles these.
Best regards,
Todd from BeFrugal

edmundmeyer
Mar 08, 2021 2:24 PM

Your company is not talking with a young child that does not know any better when they are being taken.
I'm on the planet for 74 years and know when someone has something to hide.

Apparently Be Frugal has a lot to hide when large cash backs are due.

Like I said in my previous email's to you expect some consumer action and it will be coming.

Hello
Befrugal dis-activated my account with 300$ balance. Because my roommate given me his befrugal account with balance and I added my bank info on it. I didn't know that it will cause me losing my account with 300$ balance so please reactivate my account I invited lot of people that I know and on facebook groups so. Please find a solution for me. I don't want my work to go just like that. As you can see on attached picture that I was promoting the website

I was suppose to receive a cash back check in 12/1999
As of this date 01/01/2000 I have not receive the check
Amount of check was $33.18. numbers online were
Xshy-3031 ticket i.d. isel-2941 check date 12/12/19
Am I eligible for this check or not and if I am eligible - when will I receive the check.
My name is barbara belcher - telephone# [protected]
Email [protected]@hotmail.com

Please reply this asap

Bbelcher

Never expect to get more cash back from them or any at all. Information on their website is tricky and really may make you think you will get something. But they are cheaters. Yes, rates are decent, but it's simply pictures that have nothing to do with the real situation. I doubt you will get cash back.
If you want something in return, I would recommend you to do it on other websites.

Company will not honor cashback. I signed myself up, and made my purchase. I sent my referral link to a family member and then completed registration for him from that link and completed a purchase from it. Befrugal has adamently refused to pay saying they have no record of a referal. Even though we still have the opened email referral in the inbox. On another company review site they responded saying that I should contact customer service to correct their system glitch and customer service still refused, sending the same generic response. Do not use this company. Ebates is tried and true.

I requested a payment from BeFrugal on January 5. Few minutes later I received a message stating I need to verify the form of payment. I did as they said, but nothing happened. Several days later I still had not received the payment. I contacted Befrugal support and asked about the status of my payment. They said that everything will be fine and it usually takes 10 business days. 10 more days passed and I still had not received it. Then I contacted them again and was told that I never verified my form of payment. If things he said were true he would have told me about it earlier. So this was just a lie. It is now January 27 and I received nothing yet. I'm so disappointed and have no idea what to do now. Do not trust Befrugal.

I wanted to get some coupons and decided to use befrugal to do it. So I did a click it automatically started downloading something. It was some strange program that totally changed my toolbar. Then my pc went crazy. I guess there was a virus in that program. I tried to delete it, but it was impossible. My pc started opening new windows. I tried to close them, but as I was closing one window, another one opened automatically. It has locked up my computer to the point of needing to shut down and restart. I tried removing the program again but it was useless. Then I scanned my PC on viruses and I wasn't surprised when my antivirus found something. Then something strange happened and the screen turned black. Now I have to repair my pc and I'm very angry. I used it for work, and now it's all gone. I tried to save few bucks, but now I have to buy a new pc. Don't use that site! It is full of viruses and very dangerous. I'm very disappointed, sad and angry at the same time!