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Bark Busters
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Bark Busters Complaints 4

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K
5:01 pm EDT

Bark Busters Training

08/05/2020

We have paid Bark Busters $795.00 for a life long training and support service. The trainer (Susan M******) that came to our home (only 2 times) never followed up with our concerns and issues. Her response when I was able to connect her only one time was “keep practicing”. I have had 2 Shelties in the past and my sheltie now, Theo, has become more aggressive. He bites me and my husband and our dog walker. He barks and charges at us when we turn on the shower, hair dryer, microwave, get ice, seeing cars drive by,just to mentions a few of a long list of problems that were never as out of control until after using Bark Busters training instructions. Spraying water at him or throwing a bag of coins at him has caused several serious bites. He now is extremely anxious, frightened, and unable to even be consoled when he is completely scared. Our Vet has prescribed Aprazolam for Theo for major anxiety attacks and it has no effect on decreasing his anxiety or aggression. I can’t even brush him without him biting and growling at me. Our trainer Susan was shown these behaviors both in person and on video. She seemed shocked at his behavior. When she found out my husband and I were nurses, she completely lost interest in Theo and focused on her knee issues. This incident occurred on August 10, 2019 (Theo was about 1 year old) and we are now approaching a year of complete frustration and a terribly anxious and scared dog. Every time I see the pain and fear my dog is experiencing it is heartbreaking and I feel I have caused horrible damage and distress to our family member. I would greatly appreciate any assistance or guidance regarding how to deal with Bark Busters company. It is not only the large amount of money we spent for no training and support, but the damage they have caused from their horrible training methods. I have never complained to the BBB about any company. But our dog is our family member and we have no way of soothing his anxiety and pain. We need your help.

Desired outcome: Apology and refund

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M
4:31 pm EST
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We were referred by our vet friend to June and Collin. We hired them 10/27/20 only option was to pay $1000 unlimited training the very moment we met them. We have had 4.5 good sessions w them. In the very first month they were out 3 weeks for covid. Our last season was last Thursday. This Monday they sent out an email saying due to health issues they are...

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A
12:27 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

I have been attempting to schedule a training session for me dog, due to the covid19 stay home restrictions I have had to reschedule several times. I originally had an appointment for 5/5, I called today (5/4) to reschedule. I was told that the repersentive who answered the phone could not help me with that but some would call me back in a few minute...

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S
12:22 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

We contracted barkbusters to help us train our new puppy 4 years ago. we spent 800 to have them work with us for the life of our dog. as it turns out- this is a joke. the woman, laura, came once and every time we called (about 1x a year) she gave us attitude and was annoyed we were calling with questions or for help. this company is JOKE. laura works for...

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Overview of Bark Busters complaint handling

Bark Busters reviews first appeared on Complaints Board on Apr 18, 2011. The latest review Training was posted on Jul 30, 2022. Bark Busters has an average consumer rating of 1 stars from 4 reviews. Bark Busters has resolved 0 complaints.
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  1. Bark Busters Contacts

  2. Bark Busters phone numbers
    (877) 500-2275
    (877) 500-2275
    Click up if you have successfully reached Bark Busters by calling (877) 500-2275 phone number 0 0 users reported that they have successfully reached Bark Busters by calling (877) 500-2275 phone number Click down if you have unsuccessfully reached Bark Busters by calling (877) 500-2275 phone number 0 0 users reported that they have UNsuccessfully reached Bark Busters by calling (877) 500-2275 phone number
    858-692-2453
    858-692-2453
    Click up if you have successfully reached Bark Busters by calling 858-692-2453 phone number 0 0 users reported that they have successfully reached Bark Busters by calling 858-692-2453 phone number Click down if you have unsuccessfully reached Bark Busters by calling 858-692-2453 phone number 0 0 users reported that they have UNsuccessfully reached Bark Busters by calling 858-692-2453 phone number
  3. Bark Busters address
    3539 Granada Ave San Diego, CA, San Diego, California, 92104, United States
  4. Bark Busters social media
  5. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

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