I ordered a school ring from Balfour. I had been saving for it for many years. When it arrived I couldn’t believe how hideous it is. The bulldog (mascot of the school) is just an indistinguishable blob of metal. They abbreviated my degree incorrectly (I have a PhD but they put PHD which is absolutely incorrect). The metal top is definitely not the 14K gold of the rest of the ring and looks cheat and doesn’t even sit flush with the ring. I called customer service and they basically said, “sorry nothing we can do for you) I can’t imagine wearing this ring and it cost $1400. I filled a complaint with BBB and I’m looking in to other methods of trying to get this resolved.