Baldwin Brass Hardware Homeowners And Renovators Reviews and Complaints

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Valerie

Jan 29, 2008 12:00 am UTC

New complaint

Resolved

Featured review

Bathroom accessories redesigned - bait & switch!

Baldwin Brass Hardware has redesigned (cheapened) some or all of their brass bathroom accessories. The Edgewater Series is one I know for sure has had this make-under and probably all of the so-called 'solid brass hardware' bathroom fixtures. They are no longer solid brass. They are now called '100% Premium Metal Accessories' and 'Solid Metal Construction'...

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How responsive is Baldwin Brass Hardware's customer service?

1 Resolved

0 Unresolved

Total complaints: 1

Resolved complaints: 1 (100%)

Unresolved complaints: 0 (0%)

Keywords

aesthetically bait and switch baldwin bath bathroom accessories brackets brass building products china chocolate easter bunny consumers designers edgewater series end-users engineering ferrous metal garage hardware hollow brass home accessory

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Baldwin Brass Hardware has received 1 complaints on ComplaintsBoard. The first reported case, Bathroom accessories redesigned - bait & switch!, was published on Jan 29, 2008, and the most recent complaint, Bathroom accessories redesigned - bait & switch!, was posted on Jan 29, 2008.

Out of all reported cases, 1 complaints (100%) have been marked as resolved, while 0 complaints (0%) remain unresolved. The most recent resolved complaint, Bathroom accessories redesigned - bait & switch!, provides additional insight into how customer issues have been handled.

Customer feedback spans multiple years and reflects a range of user experiences. Reviewing complaint history and resolution outcomes may help users better understand the company’s track record and make more informed decisions.

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Baldwin Brass Hardware Contacts

Baldwin Brass Hardware phone numbers

(800) 255-9785

Click up if you have successfully reached Baldwin Brass Hardware by calling (800) 255-9785 phone number 1 1 users reported that they have successfully reached Baldwin Brass Hardware by calling (800) 255-9785 phone number Click down if you have unsuccessfully reached Baldwin Brass Hardware by calling (800) 255-9785 phone number 0 0 users reported that they have UNsuccessfully reached Baldwin Brass Hardware by calling (800) 255-9785 phone number

(800) 566-1986

Click up if you have successfully reached Baldwin Brass Hardware by calling (800) 566-1986 phone number 0 0 users reported that they have successfully reached Baldwin Brass Hardware by calling (800) 566-1986 phone number Click down if you have unsuccessfully reached Baldwin Brass Hardware by calling (800) 566-1986 phone number 0 0 users reported that they have UNsuccessfully reached Baldwin Brass Hardware by calling (800) 566-1986 phone number

Baldwin Brass Hardware address

1 Meridian Blvd, Suite 1A02 Wyomissing, PA, Wyomissing, Pennsylvania, 19610, United States

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Apr 21, 2026