- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
No Cabinets, No Refund, No Contact
Please do not order from them! It is just a scam! Any positive reviews you see was written by them as part of their scam! I order cabinets on September 20, order #[protected]. Their website states that they will ship in 2-8 weeks. I contacted them during that time to request a status update. Occasionally they would respond and say that they would ship soon. No cabinets as of November 25th. I contacted them to cancel after 8 weeks and no response. I have emailed and left phone messages daily since November 16th confirming that I have cancelled my order and I want a refund. No response. Here are the signs I should have heeded: 1- You can't talk to a person, ever. You can only leave a message or send an email. 2- They only accept full payment e-checks up front, no credit cards, which means you can't dispute with your card company to get your money back. Please, save yourself a headache and don't order at all from them!
Failure to provide the
Prior to placing my order i asked the company the expected shipping time on the cabinets. I was told by Mary it would be 2-4 weeks. I placed my order on March 31 and paid a 2-Day Quick Ship fee which purports to get the cabinets on the truck within two days of the payment clearing.
I was told on April 9th by Mary that she would check on my order and get back to me. She never did.
I again contacted them on 4/22 and they responded that this was the first time they heard there was a problem and that they would ship the cabinets to me this past week.
I have tried repeatedly through multiple ways to contact ShopRTACabinets and they have ignored every ticket, email and phone message.
kitchen cabinets
We ordered kitchen cabinets on 7/17/14 on line, order #[protected], for a total of $3745.09 From ShopRTACabinets.com and fully paid by electronic check since they do not accept credit cards, ( Should had been the fist clue that something was not right ) It had a promised delivery date of 3-5 weeks, after 6 weeks of no delivery and no word from the Co. I...
Read full review of ShopRTACabinetsIs ShopRTACabinets legit?
ShopRTACabinets earns 57% level of Trustworthiness
Average Trust Update: ShopRTACabinets assessed by Complaints board with 57% credibility. Caution advised for personal and financial details.
Shoprtacabinets.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
- ShopRTACabinets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We found that the website for ShopRTACabinets is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
Failure of product Delivery/No Refund
I ordered kitchen cabinets from ShopRTACabinets.com on 5/26/14 and paid just under $6000. Their website looked good, with great customer ratings. They do not take credit cards, but only direct bank account payments (this should have been a red flag). The website promises delivery in 2-5 weeks. Of course the cabinets were not delivered in that time, and it...
Read full review of ShopRTACabinets and 20 commentsNon delivery of items
May 2, 2014 my order was placed and payment received by the company. I paid with a cashier's check. Received a confirmation email May 6th stating items would ship in 2-5 weeks. NO items were ever sent. According to "my account" with the company's website, the order is still "pending". I have emailed company multiple times. They do not accept phone calls 'to keep prices low'. I have never received a response from the company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Overview of ShopRTACabinets complaint handling
-
ShopRTACabinets contacts
-
ShopRTACabinets phone numbers+1 (888) 340-2227+1 (888) 340-2227Click up if you have successfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number 0 0 users reported that they have successfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number Click up if you have UNsuccessfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number 0 0 users reported that they have UNsuccessfully reached ShopRTACabinets by calling +1 (888) 340-2227 phone number
-
ShopRTACabinets address323 E Wacker Dr # 108, Chicago, Illinois, 60601, United States
-
ShopRTACabinets social media
Recent comments about ShopRTACabinets company
Failure of product Delivery/No Refund
ThermoSpas Hot Tub Products
18 reviews
sterra.sg
1 review
Steves & Sons
4 reviews
Half Price Countertops And Cabinets
1 review
Affordable Granite & Cabinetry Outlet
1 review
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!