The complaint has been investigated and
resolved to the customer's satisfactionResolved Bakflip — Defective Product, Poor Customer Service
resolved to the customer's satisfaction
I bought a BAKFLIP for my 2011 Sierra. It is the folding Tonneau cover. I purchased the Bakflip through 4 Wheel Parts and had them do the installation in June 2011. We got our first rain in January and when I opened my tailgate my carpet kit was soaked. It also has paint peeling on the cover in the front. I contacted 4 Wheel Parts who took pics and sent them to Lauren, VP Operations. She requested add'l pics which I took and sent to her. They never sent a company rep to see the bakflip, t5hey only offered to give me a replacement but will not cover the cost of removing the original and installing the replacement. What a GIP!!!