BAKFlip / BAK Industries Customer Service

2303 SE 17th St., Ste 102
United States - 34471

Customer Support Phone Numbers

Mon8:00 AM - 11:00 PM
Tue8:00 AM - 11:00 PM
Wed8:00 AM - 11:00 PM
Thu8:00 AM - 11:00 PM
Fri8:00 AM - 11:00 PM
Sat8:00 AM - 11:00 PM
Sun9:00 AM - 10:00 PM

BAKFlip / BAK Industries Complaints & Reviews

BAKFlip / BAK Industries / bakflip folding tonneau cover

Nov 07, 2018

Purchased($1, 200 with installation) this folding tonneau cover in May 2016 for my new Tacoma. I really liked it at first, but just after the one year warranty expired the cover started to come apart. By June of 2018 it had pretty much disintegrated and looks like hell. It leaks like a...

BAKFlip / BAK Industries / backflip cover g2 26121

Sep 30, 2018

I Purchased a backflip cover for my 2015 Chevy Silverado on March 11, 2016 about a year and a half ago I noticed that it started lifting in the middle of the cover it has gotten worse and now it's leaking. I brought it back to the dealer Speedworld in Riverhead New York phone number [protected]...

BAK Industries. / customer service

Sep 08, 2018

BAK Industries.Ordered a bed cover and only received the cover with no mounting hardware. Took 2 more weeks to get all of the parts needed. After mounting the cover, I discovered a design flaw. Contacted there service rep. via email, his response was somewhat of a surprise, basically telling me good...

BAK Industries. / bakflip mx4

Aug 01, 2018

Bought online using the drop down menus getting my exact truck and configuration. Showed up in a box saying 09-17 and I have an 18 model. I called Bak Industries to see if it will fit and they very condescendingly said "yeah, it was just made last year before the 2018 model came out but it...

Bakflip / Defective Product, Poor Customer Service


BakflipI bought a BAKFLIP for my 2011 Sierra. It is the folding Tonneau cover. I purchased the Bakflip through 4 Wheel Parts and had them do the installation in June 2011. We got our first rain in January and when I opened my tailgate my carpet kit was soaked. It also has paint peeling on the...