Avinol PM / Advanced Nutraceuticals
reviews and complaints

obtained the free trial offer, however after the thirty day offer I tried to cancel the subscription and have been unsuccessful for over 6 months. I have continued to received the above-mentioned product and been billed. After many attempts I am beyond frustrated. Please assist in canceling this as soon as possible. I am contacting my financial institute to ensure that I am no longer being billed.

Regards,

Paula Johns

[protected]

[protected]@gmail.com

This company fraudently advertises the distribution of their product. Immediately after receiving your 'free sample' (but pay for shipping and handling), this company begins a monthly distribution of their product to the customer without his/her permission or authorization. Numerous attempts to contact the company using their various toll free numbers resulted in being disconnected each time.

They have been charging me $85.90 for at least 6 months that I did not order. I don’t have the bills for 2021 with me so I don’t know how long this has been happening. I want my $510.40 refunded to my account or a check sent to me. My husband pays all our bills and I never saw this until today. Going to call BBB to complain. scam artists like your company should be fined for deception.

On April 9, 2022, I ordered a “free sample”. I was charged a shipping fee at that time (which I agreed to and understood) and received the sample. Today (April 29, 2022), my credit card was charged $79.95. When I attempted to call the company for an explanation of this charge, there was only an answering machine. Each time I tried to leave a message, the call was disconnected. I attempted to return the “free sample”, but when submitting the request for a return RMA number, the next screen indicated that the “requested URL is NOT FOUND”. My only recourse now is to submit a dispute with my credit card (which I initiated today April 29, 2022). I also requested to have all future charges from this company blocked.

The product caused severe headaches and did not work. The company prides itself on having a generous return policy, but the mechanism for returning the product was non-existent.

I ordered a trial sample. Then received another shipment. I did not agree to continuing shipments or automatic shipments. Asked credit card to remove this payment. Please discontinue sending as this product did not help.

Charged $79.95 on January 20, 2022 ANS $85.90 on February 19, 2022 Neither product was delivered to me and I did not order them. They were

charged to my account by mistake.

I did a trial where all I payed was shipping. Now they have taken 2 other transactions from my account that I did not authorize. 1 for $85.90 now this one for 85.90 I want my money back. NOW. All I get are transactions saying trysleepaid.

12/31/2021 - DBT/WDR*[protected]

Trysleepaid [protected] Fl

Amount: ($85.90)

Balance: ($87.91

1/30/2022 - DBT/MLC*[protected]

Trysleepaid [protected] Fl

Amount: ($85.90

On January 11, I took advantage of a free trial offer of a 30-day supply of Avinol; all I had to pay was postage. It was clear that I could return the unused portion at any time for a refund. Two weeks later, a $79.95 charge appeared on my checking account. I immediately called customer service, which to their credit, was available on a Sunday. I was told the free trial was good for only 15 days, not 30, and that I was automatically enrolled in a subscription plan. The rep cancelled my subscription and emailed instructions for returning the product, at which time I'd get a full refund of $79.95. I was also offered a partial refund of $48.00 to save me "the inconvenience" of going to the post office. This product worked well for me, but it is not worth $79.95 a month, and after my negative experience with their deceptive marketing practices, I will never buy this product again.

A few months ago I did order some Avinol PM sleeping pills from Response Commerce (I believe as I no longer recall) and, apparently, they must have had something indicating a continued delivery if you didn't stop the order.

About a month later I received another package of the Avinol and went to my bank and had the charges reversed.

Now after a couple of months without another delivery...all of a sudden I get another delivery...which of course I will also have the charges reversed; however, I would like to have this practice stopped.

I have never used any of the first delivery which I did order.

Regards,

John Kerman

Billed $5.95 for ?sample? of Avinol PM on 9/23/21. On 10/13/21, not 30 days later was billed $79.95! Then on 11/10/21, another $85.90 was billed to my credit card! Didn't know this till I rec'd my credit card statement in the mail. Clearly these 2 withdrawals were NOT authorized! Have 50 of these worthless tablets and they won't take them back and issue a refund. Oh, I'm 85 yrs old and on Soc. Security. Definitely not how I would like to spend my check!

I ordered the free "Trial" of Avinol PM. It did not work for me.
Since I did not return it, I was enrolled in auto-ship without my consent.
I found no mention of this enrollment in their ad.
I was then charged $85.90 for a second shipment and the "free sample."
I cancelled my enrollment, but I couldn't return the order.
Billed 10/25/2021.
They should indicate the auto enrollment clearly in their ads.
Apparently, they are no longer offering the Trial.

I ordered Avinol sample pkg. online, for the cost of shipping! The sample came. Later I get a charge on my bank statement for $79.95! I called them about it, was told that it was the price of Avinol 30 day tabs! I Explained that I'd only ordered the sample, and had no knowledge about being put on auto ship, or charg for 79.95! She argued, that since I didn't cancel, bla bla bla! She refused to give me a refund! I asked her over n over! She then offered 50% discount on future orders, I said NO!
Refused my refund! It sells in stores and on Amozon for 45.95!

The free trial isn't actually a free trial. It's a commitment to buy at $80 per box (a bit under $3 per pill), without providing anything in the way of letting you know that's what's happening.

They actually have TWO terms of service sections on the website. One is general T&S, and there's a HIDDEN T&S menu that requires expanding that then tells you the details on the recurring charges. It also says that if you aren't satisfied, return your unused portion. It doesn't tell you that the initial charge of $80 is absolutely not refundable outside of the 15 day window that don't tell you about.

Calling CS gets you a poor VA in the Philippines who has to follow a script and likely gets chewed out all day. She works for a company ripping people off for revenue, so my sympathy only extends so far...

It's a shame. I LOVE the product (it actually works REALLY well [for me, YMMV]), but I'll be damned if I ever do business with them again.

I bought Avinol after going to a website which "assured" me that it was the best sleep aid. After I ordered it I found this site with people complaining about the product and service. But I wanted to keep an open mind so I tried it. Quite frankly I found it totally ineffective. Called the company and they offered me everything they could to stop me from quitting their service. I was able to stop any further deliveries and sent back the remaining product in a cheap envelope. If you EVER have problems quitting a company like this, tell them you'll report them to the Federal Trade Commission. And also tell them you'll report them to your state's attorney general and the Better Business Bureau. Works like a charm every time.
PS- They will give you an RMA number so you can return it and get your refund.

I ordered the product on a 30 day money back guarantee. After only a week of having the product, my bank account was charged $79.95! That is a ridiculous price for this product. When I called, your representative said, there is a 15 day return policy, (and the time starts the day you order it, not when you receive it!). They made no attempt to refund my money, but cancelled the automatic renewal! I haven't even opened the product! This is a scam of the highest order. I desired a trial, not an on going commitment!

I only ordered one pack of Avinol PM. Please REMOVE my name from your mailing list. I no longer want this sent automatically to me. Thank you in advance for removing me from your mailing list.

I fell for the free trail offer and receive a month's supply, the order was placed June 8th and I didn't receive the product until June 14th so 6 days elapsed on my 15 day money back guarantee of the 5.95 I thought but to my surprise it's an $80 hit to my bank account. I thought I was done as there was no place that I seen on the form for auto ship but a month and a half later there's a charge for 85.95, so I called the number listed and could not be connected so I called the number on the Avinol site. I got thru to customer service and after being told for a good 20 minutes they couldn't find my account by using my phone number, name, email address or mailing address she suddenly found it. I told I didn't sign for auto ship and wanted a RMA for return and a refund and she offered me just 50% back and I haven't even received the product yet.

Stay away from this offer, I paid with my debit card but somehow they managed to get my banking info and started putting the charge thru my checking account directly.

SAVE SOME MONEY YOU CAN BUY IT CHEAPER AT WALMART

THIS IS A SCAM TO GET YOUR MONEY!

John hayes here, you made an unauthorized charge to my card of $77.95 this morning of which has overdrawn my checking acct.I did not authorize this charge please return my money immediately my bank card last four:5595 IF I wish to continue using your product I will again purchase it. as I stated earlier this has caused an overdrawn and a penalty to me and my family

I tried it before hearing of their new "free trial, plus shipping. I PAID $50 for it, because a friend recommended it & it was 'guaranteed ' It did NOTHING for me. 1/2 way through the box I realized it was ineffective, and returned the product. I NEVER RECEIVED ANY REFUND. Its too bad I returned it, at least my friend could have used it. $50 lesson