Latest Reviews and Complaints
Done with this company
If I could I would give zero stars. Heads up everyone! I have both traditional medicare and a plan g which picks up everything after deductible met. I went in for a ct scan and got a 50.00 bill thru email that looked like a scan. Called simon med per rep it's my bill they use "ai" in testing and medicare does not pay for this. I also did not sign an abn...
Read full review and 1 commentScheduling
I was referred to SimonMed for an MRI for colon cancer. They called me and scheduled an appointment for May 23 at their San Bernardino location, about 2 weeks. On May 21, they called to inform me that they did not do that procedure at that location, or Redlands, or Riverside. I would have to go to Laguna Hills which is about a 2-hour drive from my home on a...
Read full complaint3 SimonMed Complaints
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Incorrect charge (an item which was not requested has been added)
Hi
I had 'Testicular with Doppler' last May 3rd (2023) from SimonMed and I received the bill recently (5/21/2023). As I knew, the order was only for 'US Exam Scrotum', but the bill had one more item named 'vascular study'. I don't know why the bill has another item that was not requested. The cost became $559.26 in total ($421.11: Vascular Study, $138.15: Scrotum). I would like you to take the vascular study item out of the bill.
Here is the bill's info.
Account [edited]
Provider ID:[edited]
*I took the image from '8380 S Kyrene Rd #105, Tempe, AZ 85284'
The counter person said that I don't need to pay anything when I left. So, I was kind of surprised at the bill twice (one for the bill and one for the amount). It might be very helpful for future customers if the counter person let customers know an expected amount of charge.
Desired outcome: Adjust the bill to $138.15
Inability to get an mri
Two months ago Arizona Pain Center referred me to SimonMed for an MRI. I. was late for the first appt. I was unable to get the MRI at the second appt. because of my hip replacement. My third appt. was 01/28/2021. I was refused the MRI because SimonMed had not received an okay from United Health. I called United Health. They were no help. SimonMed would not give me any help. My pain is getting worse.
Desired outcome: Schedule appt.
SimonMed complaints: history and resolution overview
Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 3 complaints (100%) remain unresolved.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
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SimonMed Contacts
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SimonMed phone numbersClick up if you have successfully reached SimonMed by calling +1 (866) 614-8555 phone number 0 0 users reported that they have successfully reached SimonMed by calling +1 (866) 614-8555 phone number Click down if you have unsuccessfully reached SimonMed by calling +1 (866) 614-8555 phone number 0 0 users reported that they have UNsuccessfully reached SimonMed by calling +1 (866) 614-8555 phone number
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SimonMed emailsbilling@simonmed.com100%Confidence score: 100%
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SimonMed address16220 N. Scottsdale Rd., Suite 600, Scottsdale, Arizona, 85254, United States
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SimonMed social media
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Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 10, 2026
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