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CB Web Services Avangate Complaints #62-81
Avangate

Avangate review: PC online support

C
Author of the review
12:52 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

These are thieves as stated by Alex. When calling them through Internet search, all they say with their Indian from India accent 'not to worry' and keep on repeating that over and over. And that's when one has to worry. They charge me $269.95 for online PC SUPPORT for a year, until the problem is fixed. After a few hours remotely working on my laptop, the technician 'Sandy'
had to go on another service call. He said he will call at a later time which he never did. The next day, not hearing from them I called back, they could not find my order number, name, company name. But they did have debited my account of the amount. I immediately cancelled my card to avoid any further charges and called them to refund me. It took two days on the phone to speak to a manager, who could find any of my information by after providing the bank proof of the debited amount they spoke to me to say 'not to worry' everything was going to be fixed. Three months later nothing, six months later after threatening them to resolve the problem with Small Claims Court, they said that a check was sent. Never received. Then a transfer was made, never done.
Said my bank account was unexisting, my bank never received anything. Nine months into the problem I have file a complaint with multiple agencies and the BBB in addition sending them to the Small Claims Court. Scammers, scammers, that's all they are, technicians, managers, financial directors. I should provide their names pretty soon, if this does not resolve.

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  1. Avangate Contacts

  2. Avangate phone numbers
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  3. Avangate emails
  4. Avangate address
    De Cuserstraat 93, 2nd floor, 207-208 office, Amsterdam, California, 1081CN, Netherlands
  5. Avangate social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Avangate contacts
Avangate Category
Avangate is ranked 66 among 154 companies in the Web Services category
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