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CB Web Services Avangate Complaints #22-41
Avangate

Avangate review: (Tweakbit) Refund of $59.40 not received ( 1 comment)

M
Author of the review
5:38 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I have contacted this company for one month now trying to get my money of $59.40 back from them. They state that they have refunded it on 10/10/2015 and give me a confirmation number #1627426709for order #[protected]. This did not happened. I have my bank statement and there was not $59.40 refunded to me. $59.40 was taken out of my account on that day to them. This joint refuses to listen to me. Shortly after they took $59.40 out of my account my bank notified me that someone was trying to take large amounts of money out of my account. My bank locked that account and I opened a new one. I believe it was Avangate. I WANT MY 459.40 BACK IMMEDIATELY.

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TweakBitTeam
TweakBitTeam
RU
6 comments
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Nov 25, 2016 6:43 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

Hello Mapetitt.

We are really sorry for this situation. Yet, if we have reported the refund, then we had really arranged it. Apparently there is a problem from the bank or Avangate side.

Customer support is priority for us so please submit a request at http://www.tweakbit.com/support/contact/ specifying us your name and email and we will help you to solve this problem. Our Customer Support team will handle it asap.

We apologize for the inconvenience and thank you for your patience.

All the best - TweakBit team.

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  1. Avangate Contacts

  2. Avangate phone numbers
    +1 (888) 247-1614
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  3. Avangate emails
  4. Avangate address
    De Cuserstraat 93, 2nd floor, 207-208 office, Amsterdam, California, 1081CN, Netherlands
  5. Avangate social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 18, 2026
  7. View all Avangate contacts
Avangate Category
Avangate is ranked 66 among 154 companies in the Web Services category
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