CB Auto Parts and Repair Stores AutoZone Complaints #422-441

AutoZone review: sales

This employee should be fired... of Loganville, US

Oct 24, 2010 7:24 pm UTC

Resolved

I received very bad service on two separate occasions in one day at the S. Cobb Dr. Smyrna, GA location by sales person Rodrick Lewis, if target person was wearing the correct name tag. I will never return to this location again. Mr. Lewis antagonized me and initiated a two way argument with me in front of customers and staff upon me only going up to him and reading his name tag in reference to the prior incident of bad service received by Mr. Lewis, beforehand, I did not say one word. However, he preceded to chastise me upon doing so. I feel that he singled me out in the first place, because he has a issue with certain women and perhaps himself. However, he should leave is side show and negative baggage at home, and not the workplace. Mr. Lewis doesn't have the desired attitude to be dealing with the public and his behavior shouldn't be tolerated. I will be contacting Auto zone's corporate office on said matter, ASAP.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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