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autoTRADER.ca Complaints 6

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2:35 am EDT
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autoTRADER.ca Autotrader Review: User-friendly platform with diverse car options, but beware scams

autotrader is actually pretty good if you're looking for a car. you can search by make and model and they've got tons of options to choose from. i found the site kind of confusing at first but once i got the hang of it it was super easy to use. the only downside is there are some scammy listings on there so you need to be careful and make sure you properly vet the seller before making any deals. overall though i'd recommend checking out autotrader if you're in the market for a new or used car.

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1:06 am EDT
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autoTRADER.ca Subpar Customer Service from Autotrader.ca - Frustration and Delays in Selling My Car

autotrader.ca needs to step up their customer service game. I was trying to post my ad, but the site kept blocking it. I reached out to the autotrader team and they asked me to send some pictures. I did what they asked, but it's been four days now and I still haven't heard back from them. This is frustrating and unacceptable. I need to sell my car and autotrader.ca is making it harder for me. They don't deserve even one star.

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12:21 am EDT
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autoTRADER.ca Disappointing Experience Trying to Contact Sellers on autoTRADER.ca

Yo, I gotta say, I ain't too impressed with the way autoTRADER.ca operates. I tried reaching out to some sellers through their website, but it's like my messages went straight to the abyss or something. Ain't nobody ever got back to me about anything. What a bummer, right?

I mean, I had high hopes for autoTRADER.ca, but now I'm starting to think it ain't worth the hassle. And it's not like there aren't any other options out there. I've had more success checking out Facebook Market Place. At least there, I can see when folks have read my messages, and they actually respond sometimes.

So yeah, I'm pretty disappointed overall. I'll probably keep using other apps and websites for my car shopping needs. Maybe autoTRADER.ca will improve in the future, but for now, I ain't holding my breath.

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Is autoTRADER.ca Legit?

autoTRADER.ca earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds autoTRADER.ca to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, autoTRADER.ca is known for their high standards and safety. If you're thinking about dealing with autoTRADER.ca, it's wise to check how they handle complaints.

Autotrader.ca has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Autotrader.ca has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Autotrader.ca you are considering visiting, which is associated with autoTRADER.ca, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

autoTRADER.ca website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While autoTRADER.ca has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to autoTRADER.ca. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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autoTRADER.ca autotrader.ca Review: Navigating Hundreds of Car Ads Made Easy with Maximum Price Filter

autotrader.ca is the go-to app if you're looking for a reliable ride. However, like any app, there are some things that could be improved. One issue that users might run into is sorting through hundreds of ads for brand spanking new cars when they're actually hunting for a used ride. It can feel tough to narrow down the search and filter out the selection. It could make you feel like you're wasting your time scrolling through, especially if you're looking for a budget-friendly car.

But don't give up hope just yet! autotrader.ca has a setting that should help - the maximum price filter. You can set this to your estimated budget, and it will only show you cars that fit within that range. It seems like a no-brainer - just set your maximum price and you're good to go, right? Unfortunately, it's still not a perfect solution.

When you search for used cars, the app still shows you all the new listings first. It's like searching for a needle in a haystack, since you'll have to scroll through several pages to find used cars that meet your search criteria. But, upon closer inspection of the app, all isn't lost. Once you've set the filters to find used cars, you can manually adjust the sorting order to show the oldest cars first. This will show you the list of used cars that fit your budget.

Overall, autotrader.ca is an easy-to-use app that's full of listings for cars and rvs. It's helpful to use when you're in the market for a vehicle. However, there are some hiccups that you might come across when using the app. The main one being that you might have to play around with the filters and sorting features before you can start viewing cars that match your needs. It takes a bit of patience to get started but it's worth it in the end!

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autoTRADER.ca Autotrader.ca's Ad Posting Frustration: Unreliable & Poor Customer Service

I gotta tell ya, Autotrader.ca isn't exactly delivering the goods. I've been trying to get my vehicle ad posted up on their site no less than three goddamn times now and, what do you know, it's still not up yet! Every time I get a reply telling me it'll be up in "a few hours", but 30 whole hours later, still no dice. It's pretty frustrating, especially given that it's crickets from their customer service when I try to get in touch. C'mon guys, get it together.

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autoTRADER.ca Disappointing Experience with autoTRADER.ca Sales Department: Insufficient Backup Plan

First off, let me just tell you guys that I had a pretty frustrating experience with autoTRADER.ca. As a dealer who was looking to post some ads, I found out that their whole sales department was away at a conference until January 12th, 2015. I mean, seriously? If you're gonna be away at a conference for that long, at least have a backup team in place to handle incoming requests.

I received an email from them telling me to call back on Monday, January 12th, if I wanted to post any ads. And honestly, I was completely taken aback. I understand that people go on vacation or attend conferences, but this seemed like a pretty basic operation that should have had some sort of backup plan in place.

Anyway, I wanted to share my experience with others so they know what to expect from this company. I can only hope that they've made some changes since my interaction with them.

Overall, I wouldn't recommend autoTRADER.ca, at least not until they can better handle situations like the one I experienced. It's frustrating enough being a dealer and dealing with customers, let alone having to deal with issues like this from a company you're working with.

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Overview of autoTRADER.ca complaint handling

autoTRADER.ca reviews first appeared on Complaints Board on May 24, 2023. The latest review Autotrader Review: User-friendly platform with diverse car options, but beware scams was posted on Jun 4, 2023. autoTRADER.ca has an average consumer rating of 1 stars from 6 reviews. autoTRADER.ca has resolved 0 complaints.
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    Jun 16, 2025
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autoTRADER.ca is ranked 4 among 51 companies in the Vehicle Shopping category

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