Automatic Data Processing [ADP]Payroll

D Jan 09, 2019
This review was posted by
a verified customer
Verified customer

ADP sales rep (which we never heard from again after signing on the dotted line) sold us on the fact that they were familiar with prevailing wages and construction work. I am here to report that they know nothing about either. They do not understand prevailing wages and they do not understand our business. We've been with ADP for one year, and during that time, I have not been able to process one payroll correctly without having to call their illustrious "call center". For each weekly payroll, I spend approximately 3-10 hours/week on the phone trying to get the payroll fixed. I have to calculate all gross wages manually because their system cannot be trusted. I would not recommend ADP for payroll - keep shopping

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