Auto Rim Shop National – Subpar product, subpar service, you're chancing it with this company.

The powdercoat paint flaked off where the weld beam was from their refurbishing process. I provided detailed pictures and evidence proving my case. They took zero ownership of the mistake and blamed it on the mounting equipment at the tire shop. I asked that they offer to pay for a fresh powdercoat and they declined. Terrible customer service.

This was my second purchase from them. The first purchase experience was better, however, the wheel color/finish was slightly off from factory. They pushed back on that as well but I let it go as it was close enough and saved me a lot of money vs new OEM. Moral of the story, it’s a toss-up of what you’re going to get from these guys. If you end up with a subpar product, you’re stuck with it because they won’t care.

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