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AC Auto Pay Complaints & Reviews

AC Autopay / auto loan buyouts without knowledge to car purchaser

Tl
Aug 15, 2018

How about a class action lawsuit. I bought a car from a crooked dealership and found out they sold the car I was purchasing and put me in a loaner and than sold the contract for the LOANER to AC auto pay. Now they are hounding me for money for a vehicle I drove for 2 weeks. And refuse to send me a copy of the contract I supposedly signed with them.

AC Auto Pay / unprofessional

Da
Apr 18, 2018

If zero stars was a option I would. Auto pay is the worst car loan company to deal with. They lack of communication they are unorganized and their employees are dishonest. They will make you jump through hula hoops just to be disappointed. I had my car loan with them for two years and it...

AC Auto Pay / car title

Tm
Sep 15, 2015

I paid my suv off three months ago and they are just now getting around to send my title. There excuse is they hold it 90 days so you do not go to the bank and cancel payment after the pay off. That is stupid and I have never heard of this before. Thinking on calling a lawyer about it and see what I can do.

AC Auto Pay / rip off

Jc

Ac auto pay is a company that bought out an old car loan company named leap auto. This was done with no reference to alerting customers this was being done even though ac auto pay states that leap sent out a letter and also ac auto pay sent out a notice. This is a bold face lie. I received...

AC Autopay / no custmoer service

Pb

My loan was recently sold to ac autopay. This company has no regards to customer service. I repeatedly asked for a due date change. I was told on multiple occasions that it will be submitted for the change. Who know they didn't want to change my due date?? I can go into my entire situation...

AC Autopay / poor customer service

Pe

Called to pay my bill which was 8 days over-due. Got into exchange with ivan who stated he is going to shut my car down, because he didn't attitude. I called ac auto pay to pay my bill which is set up to come out bi-weekly. I was 8 days past due, when I called I spoke with ivan or mr...