Auto Credit of Virginia Complaints & Reviews

Auto Credit of Virginia / auto loan

Aug 02, 2018

Auto credit of va has the worst customer care until they require payment. The only time I can ever get a representative on the phone is if it is about them receiving money. I have called anywhere from 4-5x in a day setting to get important information I have needed but every time I had to...

Auto Credit of Virginia / customer service

May 24, 2017

Every week there is a problem with these ladies. They have poor attitudes and they do not treat their customers with respect. When you have to get paperwork over to them their fax machine never works. Someone needs to give them a class on customer service. They answer the phones with...

Auto Credit of Virginia / Poor Customer Service

Feb 03, 2016

DO NOT FINANCE your vehicle through Casey Auto Group, Inc. unless you desire to come in contact with the most unprofessional group of staff members at "Auto Credit of VA" which is owned by the Casey Auto Group in Newport News, VA. At the time of purchase the salesman was "OK", the manager...

Auto Credit of VA / Piss Poor Customer Service


Every week it's a nightmare trying to do the simpliest of tasks: make my car payment! Today absolutely takes the friggin cake with these people. I sat on hold for 26 minutes and 51 seconds. When someone finally came on the line, they had attitude a mile long. I work my ### off all...