AuctionZip
Reviews and Complaints

I am absolutely livid and frustrated with AuctionZip(Invaluable) and Vogt Auctions. I placed a bid on AuctionZip (Invaluable) which is one of the online platforms Vogt uses for their auctions. I was approved and placed a bid on an item over a week and a half prior to the auction. During the auction, my bid was passed over and unable to bid live via AuctionZip. I had the high/winning bid by $150 compared to the person who ended up winning the auction using LiveAuctioneers as their platform. I confirmed this with the live feed of the auction on YouTube, as well as talking directly to the owners of Vogt. If a platform is deemed to not work, why are they using this platform? I have been looking for this very specific item that came up for auction for more than 4 years and was willing to pay good money for it. I rightfully should have won but neither Vogt or AuctionZip (Invaluable) can or will do anything for me. I am left out to dry for something I should have rightfully won. I sold items that I can no longer get back to ensure I had the money for this specific lot. I passed over other lots in the auction to ensure I was able to keep bidding on the specific lot. I am furious with Vogt and AuctionZip (Invaluable) for this injustice. I have screenshots and video proving that I was the high bidder and should have won. But the owner of Vogt said there’s nothing he can do for me. It’s safe to say they have lost my business. I understand that this is not all Vogt’s fault, as AuctionZip was the main point of failure, but the fact that they use this platform will continue to use it is absolutely wrong. I have witnessed many auction houses stop live bidding to ensure their online platforms are synched and working correctly, however this was clearly not done with Vogt. An absolute embarrassment of an auction house!

I was told to email if there were any questions before completing purchase.
I asked a question about making payments. No reply.
I get an email to make payment. I ask same question about payment again. No reply.
I follow up saying I'm waiting for a response. No reply.
I ask again. No reply.
Auctionzip charges my account without answering questions! [censored]ing [censored]!

OMG! Have y'all checked out the new AuctionZip website? I mean, I get that they were trying to update things, but this is straight up hot trash! It's like they took a machine gun to the old site and left only a few measly features standing.

Firstly, what's up with the damn calendar?! It used to be so easy to see when and where auctions were being held. But now, I'm lucky if I can find more than 4-5 auctions listed, let alone ones with the items I'm looking for. I miss being able to quickly assess 20-30 auctions in a month with just one little window. It's like they want me to spend all day browsing their site, and I ain't got time for that!

I dunno, maybe the higher-ups at AuctionZip wanna make the auctioneers feel like they're getting the best local exposure. But in reality, all they're doing is limiting information to the most active users. And let's be real, who's gonna become an active user on a site that makes you work for every scrap of info? Not me, that's for sure.

Overall, I'm pretty dang bummed about the changes to AuctionZip. I'm already looking for other sites to use instead. If they don't figure things out soon, I think they're gonna lose a ton of loyal users. So get it together, AuctionZip, before it's too late!

Dang, AuctionZip is really testing my patience lately. Every time I try to check out an auction, I'm hit with this captcha thing. I don't even know what it is, but it's blocking me from getting a look at the stuff up for grabs. And let me tell you, some of those photos are bluuuurrry. I can't even tell if what they're asking me to click on is in the dang picture or not! I'm not the only one with this problem, right? Like, c'mon, AuctionZip, get your act together.

What's really frustrating is that this captcha thing is probably keeping other bidders away too. Like, if I can't even see the auction, what's the point of bidding on stuff? And for sellers out there, think about the poor souls like me who can't get into the auctions. Your items might not get the attention they deserve, ya dig?

Honestly, with all these issues, I've started looking elsewhere for my auction fix. It's a shame because AuctionZip used to be a go-to for me. But if they can't get their website in order, I'll be taking my business elsewhere.