Fantastic Furniture reviews and complaints 2
View all 45 complaintsFantastic Furniture - Havana Buffet 2 door
I purchased Havana Buffet 2 Door on the 16th of July. And I came home to start assembling the buffet. The structure wasn’t stable. The leg was starting to collapse. It was dangerous and not safe. We pulled it apart, we put it back in the box. Brought it back to the showroom, refunds wasn’t given as revised/blamed by customer support and management that the way of the structure wasn’t stable due to my fault and not manufacturer’s fault.
Desired outcome: Full Refund
Fantastic Furniture - watson modular chaise 6 str recliner laf charcoal
We bought this above lounge suite from fantastic furniture, nunawading.
We are not happy with the comfort and wished we didn't buy the lounge.
We felt we were stuck.. Even looked at selling it..
Then I thought about a money back guarantee.
We looked at the website and see there is a 60 day money back guarantee..
We hated it from the start.. But didn't realise the guarantee.. We have now had it for 2.5 months.. Missed the guarantee by about 16 days...
What can we do, as we think the lounge is a complete waste of money. It's is not comfortable at all, and we are very unhappy and dis-satisfied customers.
I have tried calling the nunawading store, with no answer. Their phone keeps ringing out.
What can we do? We have spent $2, 214 on a lounge that has no comfort what so ever.
Very unhappy.
Latest Fantastic Furniture Reviews
Fantastic Furniture and their online support team Refund of over payment and non delivered goods Helensvale after sales service with Darlene Customer service and handling of wrong product Havana Buffet 2 doorGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!