Menu
Write a review
File a complaint
At Home

At Home review: pillows

1 comment
F
Author of the review
12:50 pm UTC

My husband and I went to athome to look for some replacement pillows for our furniture. We found some pillows, at the checkout I was asked if I wanted to see if I qualified for a credit card ii did so we put the pillows on the card. About two weeks later the pillows looked sunk in. I decided to return them within the thirty days. I returned them I could not return the small pillows because I removed the tags from the small pillows. So I returned the big pillows 59.99 for five pillows. The cashier said I would be getting it credited back to my athome credit card. I have not recieved my credit yet. I went to the store. I could not find my reciept for the returned products, so I was told corporate could look at my card to see what was done. Ive called no response I contacted synchrony bank they said they are waiting on athome. I should not be paying for pillows the store has had since may. Im buying these pillowsi only want to pay for what I have. I want to resolve this before the finance charges kick in. Please help me resolve this.

1 comments

Add a comment
G
G
Gina Mari Morris
Southfield, US
Send a message
Nov 15, 2020 10:37 am UTC

I purchased three sheet sets for a queen size bed, micro fiber . After one wash, they tore like paper towels, as I was pulling the fitted sheet at the bottom, to smooth out the bed. Moved on to the next set, same thing happened. The quality is so poor, I will never make that mistake again. Wish I had not purchased all three. The third set lasted two washing before coming apart, like it was dry rot, just like the other two. No sense in contacting the company, I didn't use them until three months after the purchase.

More At Home reviews & complaints

At Home - 1/2 of a christmas tree 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
At Home - weekly ad mistake 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
At Home - rip off
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
At Home - return policy 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
At Home - horrible customer service 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
At Home - ludicrous return policy 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all At Home reviews and complaints