Astroastro card stop working

Hi, I would like to know how can I get my new Astro Card because mine just stop working for 2 weeks now. I did go to the nearest Astro shop, they told me that my Go Beyond Astro card that isn't working and they say i have to call this number [protected] but the line always busy. I never miss my bill payment ever since I signed with Astro. So, please do call me back at this number [protected] (Mr Royston Uma) for further details. Thank you

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