The complaint has been investigated and
resolved to the customer's satisfactionResolved Astar Travel — Unauthorized billing!
resolved to the customer's satisfaction
Late Oct.2007 received a phone call;caller was happy to announce me that I won a free of charge journey to the USA, etc, etc. Had to give my personal data to prepare the paperwork and also my creditcard, without this would not be enabled to make the journey. No problem to give it since they did not ask my secret code. One hour later, I felt unhappy regarding the credit card and phoned BBC to stop the card on the phone with them, I asked them to check if inappropriate uses of the card had taken place lately: their answer was negative.
Now, receiving my monthly invoice, there was onlu one payment listed: US Dollar 998 for Astar Travel! I have contacted my bankers at once and asked for refund. I never signed any paper allowing this payment!