Resolved0 Ltd

Building 2. People Building, Maylands Avenue, Hemel Hempstead Industrial Estate
Hemel Hempstead
England, Hertfordshire
United Kingdom - HP24NW

Customer Support Phone Numbers

Plus Complaints & Reviews

Asos / Bad quality

Dec 18, 2017

I ordered several items for my girlfriend from Asos as a gift. She told me that she liked this website and emailed me her wish-list, I chose something and bought. Knowing that online stores are unreliable, I picked my address for the delivery, and I am happy I did this because my gf would be...

Asos / Rubbish

Oct 10, 2017

Unreliable. I bought several items and paid for an express shipping. But got nothing instead. They promised to deliver within 5 business days, I ordered on Sunday, it's been 2 weeks, it's obviously more than 5 business days, it's 10 at least. I called them a couple of times, they said my... / Horrible!

Mar 15, 2016

I have purchased several items from Asos and never received what I paid for. When I went to their website I could not find their phone number, so I emailed and asked about the status of my order. I was also unable to track my package, because they never gave my tracking number. They never... / waste of time & money!

Mar 02, 2016

I ordered two small items from this website. One month later nothing arrived so I contacted Asos customer service and asked about the status of my order. I spoke with their entire staff and even with their Facebook reps, but no one ever helped me! There was no communication, they replied... / Highly unprofessional company!

Mar 02, 2016

I've purchased some items from Asos and after I paid I realized that the delivery address I submitted was wrong. I immediately contacted customer service and explained what happened and they told me that was not a problem and promised to fix everything. I believed them and waited... / appaling customer service!

Feb 26, 2016

Recently, I ordered a small item from this website. I've waited for it for almost two months and received nothing yet. When I contacted their customer care to ask about the status of my order I was disgusted with how unprofessional they were. Each and every email was responded by a... / Horrible experience

Feb 16, 2016

I made an order about a week ago and paid extra to receive my item in two days. I got a confirmation email from Asos saying that my order will be delivered before February 12th, 2016. It is now February 16th and I received nothing yet. I contacted Asos customer support and was told that... / Arrogant customer service.

Feb 12, 2016

I ordered some shoes from Asos. Weeks passed and I received nothing so I contacted their customer service to see what was going on. I was told that my shoes were delivered the wrong address. The person at the wrong address refused to give them back. I told Asos that they made a mistake and... / Disgusting company!

Feb 08, 2016

That was my first experience with Asos and certainly is the last. I went online and decided to order something from Asos for my husband's birthday. So I purchased two pairs of shoes. After they took the payment I received a confirmation email. Several days later I got another message... / Stay away!

Jan 29, 2016

For the first time I tried Asos and decided to order something. So I went online and bought two pairs of shoes for my husband and son. They charged my credit card and I received a confirmation letter. Later I received another message stating that my order was shipped. Several weeks passed...

Asos / Recalling packages

Jul 16, 2015

I placed an order on Asos for some clothes as a present for my sisters birthday. They were scheduled to be delivered 5 days before her birthday, which i thought was plenty of time. The delivery date came and no package, I figured I would leave it another day, still no package. When I... / They forgot to put dress and two dresses were wrong

Jul 02, 2015

I have ordered 5 bridesmaids dresses from the company It was disaster, because these people placed wrong 2 dresses and one was missing at all. It was impossible to contact these guys, because their mail box was full and all my emails were returned back. The company i... / Seller refused to change the wrong size of the dress

Dec 24, 2014

I ordered two dresses from One was sold with the discount, and the price was about £40, and the second dress cost me £30. I got the order really fast, but the size of the second dress was wrong. I contacted the seller and asked if it was possible to change it... / Really bad experience guys


I love that they offer 'Curve' and I love their low price points but recently I had a really poor service experience that has made me weary.They delivered something to wrong address then asked that I go find the parcel, when I visited the address no one had seen any sign of it... / Wrong size guide


I purchase bikiny from and according to their size guide it should have fitted me perfectly. It wasn’t mentioned that my specific bikini was going to get smaller and I should have taken that into account. I’m unable to use that bikini now because of this problem...