Arab National Bank [ANB] — double payment of car loan
I am Jojo Basabe with iqama number [protected] and have a car loan from ANB.
I would like to raise a concern regarding my "accidental double payment".
I received my salary (from another bank) last November 1, 2018 and it was Thursday, and that day the payment for my car loan wasn't deducted.
Until came Monday November 5 I didn't received any notification that the bank deducted the amount of 945SAR in payment of my car loan.
Because of the fear of being penalized again of 100SR (happened few months ago due to delay of ONLY 6 days). So I went to a branch of ANB to pay my monthly due to avoid penalty and got a confirmation sms after the payment.
At that night I received an sms for the payment was deducted on November 4 (the sms was November 5) it means i was deducted November 4 and notified thru sms on November 5 in th evening.
Kindly advise how to make my payment thru ANB branch will be transferred for the payment of November 28 (next monthly payment).
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