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CB Security Products and Services A.P.I. Alarm Improper door sensor installation
A.P.I. Alarm

A.P.I. Alarm review: Improper door sensor installation

G
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12:18 pm EDT
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System installed by Fluent late 2016. Garage door sensor worked fine at first. Been having continuous problems getting sensor to recognize door being closed or getting "Loss of Supervision" messages. Garage is far from alarm panel. Garage is metal-sided. Been told I need a signal booster. Not positive it'll work and I don't feel it should be my responsibility to cover cost of making your system installed by you to work. Both by having to buy a signal booster or paying for technician to install. I'm paying for a service I'm not getting due to improper installation.

Claimed loss: Having to pay extra due to improper initial installatiion

Desired outcome: signal booster installed at your expense

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Update by Gerry Seatter
Jul 21, 2025 4:13 pm EDT

Many calls to tech support have been just dropped by getting transferred to nobody. Leaving messages gets you nowhere. Call-backs don't happen,

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