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A.P.I. Alarm

A.P.I. Alarm review: Home security not working and can’t get a hold of anyone

C
Author of the review
8:54 pm EST
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Had signed up with Fluent and had no issues with service but after it switched to API. Without our knowledge. When we noticed our panel was nit working, we called the number we always did when we had an issue and were given a number to call API. We have tried calling and get put on hold. After holding for over 30 minutes it disconnects. Try again and get voicemail, leave messages and no one calls back. tried emailing but never get a email response and it has been almost 3 weeks. They continue to take my payments which would be fine if my service would work. I don’t even know if it is even being monitored.
Avoid this company

Desired outcome: I want out of my contact without being charged a penalty due to no service . My husband and I have wasted way too much time trying to contact this company

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A.P.I. Alarm is ranked 18 among 30 companies in the Security Products and Services category