Anago Cleaning Systems’s earns a 1.7-star rating from 0 reviews and 6 complaints, showing that the majority of clients are dissatisfied with cleaning services.
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Complaint about Robert Piazza Anago of Dallas Master Franchise Agent
I am very disappointed about your master Franchise owner Robert Piazza.
I'm a franchise owner who has been terminated for alleged insurance fraud. The master agent accused me of committing insurance fraud without asking to verify the paperwork with the new insurance coverage. They have decided to charge back all the months without insurance and pay the remaining balance to the owner. I tried to explain that I have insurance and even provided copies of the new declaration page statement with the new insurance coverage, which covered the dates in question from May 2023 to May 2024. However, I was interrupted and was not allowed to talk. Can you please advise on what steps to take next? Can you help me? Thank you for your assistance.
Claimed loss: 12,000 per month
Desired outcome: Restitution with wages and an Apology
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cleaning services
If I could give this company a negative star, I would in a blink. DO NOT trust their google reviews, I feel like my business is trying to deal with some shady extortionists. The contract has not been fulfilled, the customer service is a complete joke, it is almost impossible to get out of this mess, and has been very aggravating.
If a management reads this, please get back to me ASAP to untangle this mess created by unqualified personnel and complete lack of communication.
Trinity United Methodist Church
We hired Anago to clean our Christian School, Pre-School and Church. The first crew came to do the "deep cleaning" we paid extra to have done and they never completed the job. We talked to the area supervisor who came out and agreed they hadn't finished the job and they still never did. Then the supervisor said she'd give us a rebate on the work and that was never done. The initial crew that wore Anago t-shirts, brought their own equipment and knew to communicate via a note book disappeared after the the first week and suddenly a whole new crew showed up that did not know about our communication notebook, did not bring their own equipment and had not been given the in-depth tour we had given the first crew. This second crew, we discovered, was a franchise crew and when we attempted to contact their supervisor she never returned our calls. Finally we decided to sever our relationship and despite all the ways Anago failed to live up to their part of the contract they are telling us that we did not give them the correct notice as outlined in the contract. Never hire this company!
Is Anago Cleaning Systems Legit?
Anago Cleaning Systems earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Anago Cleaning Systems. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Anago Cleaning Systems's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Anagocleaning.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Anagocleaning.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- While Anago Cleaning Systems has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- Anagocleaning.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The anagocleaning.com may offer a niche product or service that is only of interest to a smaller audience.
- Anago Cleaning Systems protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Company did not deliver promised service, overcharged for unsatisfactory work
James Giovanni, franchise owner, appraised the extent of work to be done in my home. Workers did not arrive at agreed-upon time; workers did not bring cleaning supplies and equipment as promised; workers were not experienced house cleaners, spent an inordinately long time doing simple chores poorly; left my equipment out for me to restore to proper places; left kitchen stove unusable - burners out of place, did not clean grill and griddle, but left them greasy and out of place; left undone many chores that were promised. I was billed for a full day $335 for work that ordinarily one person accomplishes in four hours. Stay away from these folks!
First Priority Pay
The owner of Anago formerly owned First Priority Pay, and Priority Pay Payroll.
This company had many customers on a limb becaus it opted to file for banrupcy
after the owner sold the company to ADP
Caution should be taken.
Tri State Cleaning Services is another name for this branch of Anago... but it is managed/owned by same owner as First Priority Pay.
It is a Franchise of a bigger company but it is run by the former owner and ceo of First Priority Pay..
Think twice. .this new company is located in New Providence NJ
Poor Investment
I thought my family and I were making a great move by purchasing into Anago not true. This is the worst experience I have ever gone throug they promise cleaning contracts never fulfill their mission. We invested $9, 000 into this company guess how many contracts we recieved 2 that's right. Guess how much a total of 1300.00. Please do not invest with Anago please pass the word they are a noncompliant company here in atlanta GA their out to take your money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Anago runs a modern day slavery business model. Their franchisee are nothing but a glorified employee who they take advantage of. 99% of the time they target illegal immigrants due to their vulnerability and get away with it.
Anago of Eastern Ohio Ken Speece is a smooth talking piece of [censored]. He will say anything to get you to take a contract and if you are for some reason not able to fulfill the contract and give it back, he will charge you what they call remaining c-fees. He will then sell it to the next person. For example you buy a contract from him and they charge 3.5 times the amount the contract pays, that is called a c-fee. A $500 account will cost you $1, 925. If you can't pay for it up front he will give you a payment plan which is called c-fees, if for some reason you are unable to maintain the contract and want to give it back, they will charge you the rest of the money owed and sell it to the next person. If you make $900 a month cleaning he will take all of your money and you end up working for $0, basically slave labor. He gives out advances at his discretion, so if he is mad at you he will not work with you. There always seem to be a problem with receiving your pay when you don't owe them anything. I was once told by Ken and his staff that a certain company only pays every four months and it is only for one month pay. I didn't receive a payment from this company in 3 months, I finally went straight to the company and they told me they paid him. When I brought this to Ken's attention he stuttered and couldn't give me a coherent answer. The next pay period I received my money they said they didn't get and have been receiving it consistently since. They hold on to money and don't keep it real.
Your first year franchising will be a good experience, after that it's all downhill. You have to stay on top of them. This is not a good opportunity for anyone. Stay away from Anago all together.
Stay away from this company there operation is setup to scam you out your money just asked the franchise owners in indiana anago just hoped up in the middle of the night and left with out informing there franchises owners or clients. They just left with everyone's money when in fact the clients paid for services. They stopped answering our calls but continued to operate anago in Ohio and Kentucky, Curt and Corey are a bunch of Thiefs Stay away from the Anago system .
Stay away from this company there operation is setup to scam you out your money just asked the franchise owners in indiana anago just hoped up in the middle of the night and left with out informing there franchises owners or clients. They just left with everyone's money when in fact the clients paid for services. They stopped answering our calls but continued to operate anago in Ohio and Kentucky, Curt and Corey are a bunch of thefts . Stay away from the Anago system .
anago of south florida don't invest your money there, you will be a slave, you will get your 1st check 4 months after you started cleaning and when you get the check you will be broke, the check will be very small, they take more than half, c fees, royalty, management, down payment, franchise fee...they will leave a hold in your pocket
Do not ever invest with Anago. I have had the misfortune to deal with Cleveland and Columbus they are not run professionally. They behave as if your check is theirs to dish out when they feel like it. They keep monies that are owed to you with no explanation. Stay away, stay away. The wife of owner is especially nasty, and difficult to deal with. Just a FYI it's our payday and unless we elect to attend their daytime so called Christmas party no check. We are only permitted a 2 hour window in which to pick up our check each money, also the day each month varies depending on said owners wife's mood.
I am in Nashville TN I had a meeting with Eric on Thursday and I am thinking of investing in anago (buying a franchise). Can someone give me your true opinion about this Nashville based company. you can get ahold of me at vno91061@gmail.com
i agree 100% that Sue and Mark are liars. I purchasing a Franchise in Maryland, and was promise accounts. All my contracts were low, after they take all the fees, it leaves you with nothing. I should've taken my money and just started my business, instead of investing with them. DON'T INVEST WITH THEM!
Worst cleaning company ever. I wouldn't even give them 1 star but I have no choice. they are suppose to clean my office on Sundays but when I come in Monday morning I still have to clean. Its crazy. DO NOT USE THESE PEOPLE AT ALL !
Mark and Susan Cashman are SCAMS! They're in debt with the IRS & is using the money from clients to pay which will delay the franchise owners from getting paid. In the last 7 months I've gotten 3 checks that bounced. You do all the cleaning you suppose to do then when it's time to get paid you get the run around. It's only going to get worse with them. Right now they're taking current payments to pay franchise owners for previous months just to stay afloat. How can you expect them to have your money right when theirs isn't? This was the worst investment ever!
Overview of Anago Cleaning Systems complaint handling
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Anago Cleaning Systems Contacts
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Anago Cleaning Systems phone numbers+1 (800) 213-5857+1 (800) 213-5857Click up if you have successfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number 0 0 users reported that they have successfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number Click down if you have unsuccessfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number 0 0 users reported that they have UNsuccessfully reached Anago Cleaning Systems by calling +1 (800) 213-5857 phone number+1 (954) 752-1200+1 (954) 752-1200Click up if you have successfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number 0 0 users reported that they have successfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number Click down if you have unsuccessfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number 0 0 users reported that they have UNsuccessfully reached Anago Cleaning Systems by calling +1 (954) 752-1200 phone number
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Anago Cleaning Systems emailsjudy@anagocleaning.com99%Confidence score: 99%marketingcontactus@anagocleaning.com97%Confidence score: 97%support
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Anago Cleaning Systems address1100 Park Central Blvd S Suite 1200, Pompano Beach, Florida, 33064, United States
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Anago Cleaning Systems social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Anago Cleaning Systems contacts
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