The complaint has been investigated and
resolved to the customer's satisfactionResolved AmiClubWear — Shipping you Product on time
resolved to the customer's satisfaction
I Ordered a top from Amiclubwear.com for Halloween Costume on Monday 26th … I paid $20.54 for 2-Day Air shipping so like any other place I order from (and I buy on line a lot) I’m expecting my package to arrive on Wednesday 28th. Sure enough Wednesday comes and goes and no package so I am trying to call these people from 1:19PM (10:19am their time) and it keeps telling me no one is picking up and disconnects my call… after about 30mins of hitting re-dial and getting hung up on I decided to ‘Google’ a customer Service # because like most places I buy from there is usually a local # they don’t advertise.
Anyway I got an International # and of course when I dialed that number after holding for some time someone picked up. I gave her my info (order# and all) and she tells me I will not be getting my order until Friday 30th. So I said No that is not correct... I paid for 2-day shipping she says and I quote “I know… ma’am that’s our policy” so I said what if I ordered regular which we know to be 5-7business days she said I’d get it in two weeks. LOL I know its not funny but…
I told her where she and her site/company can go and that I will spread the word of my first and LAST time at shopping on their site.
Customer Service # [protected]