Menu
Write a review
File a complaint
Americas Best Value Inn

Americas Best Value Inn review: dirty bed sheets

G
Author of the review
11:55 pm UTC

I checked inn My name is Gordine Kimfuema and I checked in on Mai 19, 2019 and from checking date until 2019-05-26 my bed sheets were not changed. You can see for yourself the picture of the pillow cases and can forward more picture if need be.
I went away with my family for 2 days from 2019-05-24 and returned to my room on 2019-05-26 and found that the beds sheets were still dirty and not changed.
I made a complaint to the front desk and was reassured that when the manager returns around 07:00 PM he will come and see me in my room.
To my biggest surprise it's the new lady at the front desk who called me and informed me that that their policy states that the bed sheets should be changed everyday but that the pillow cases don't have to be changed.
When I asked her for her name because I will file a grievance to the head quarter because this is the most disgusting policy I ever heard about she told me that she needs to speak to her manager first before giving me her name. She then placed me on hold on the phone for 15 minutes and then another lady, I believed who was the manger's wife called came knocking at the door and brought us fresh pillow cases. Once I hanged up the phone the manager called me and said that the made made a mistake and should have changed our pillow cases except that they never have been changed from the day we checked in until today.

View 0 more photos
0 comments
Add a comment
  1. Americas Best Value Inn Contacts

  2. Americas Best Value Inn phone numbers
    Click up if you have successfully reached Americas Best Value Inn by calling +1 (509) 459-6100 phone number 1 1 users reported that they have successfully reached Americas Best Value Inn by calling +1 (509) 459-6100 phone number Click down if you have unsuccessfully reached Americas Best Value Inn by calling +1 (509) 459-6100 phone number 1 1 users reported that they have UNsuccessfully reached Americas Best Value Inn by calling +1 (509) 459-6100 phone number
  3. Americas Best Value Inn address
    1550 Market Street, Suite 350, Denver, Colorado, 80202, United States
  4. Americas Best Value Inn social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 23, 2026
  6. View all Americas Best Value Inn contacts
Americas Best Value Inn Category
Americas Best Value Inn is ranked 79 among 403 companies in the Travel and Vacations category

Most discussed Americas Best Value Inn complaints

service
1
(opinions to this review)