Americas Best Value Inn review: the room

No blankets. No heat control in my room. Blood stains on the chair and a broken office chair. As soon as I walked into the room an overwhelming smell of cigarettes filled the room . There were no blankets on either bed and was cold all night. I went and complained and talked to the manager they told me did I call the front desk? Nooo... I checked in at 1am I was expecting to have a decent room for what I paid. I was told that I because i booked with booking .com i couldn't do anything. It was absolutely disgusting and the manager just looked at us like "to bad so sad" horrible experience . Want a resolution now