The owner slash manager was extremely rude and down right disrespectful said she was cleaning the floors and ask my girlfriend to step outside and book the room we could check in at one o'clock when we booked through booking.com then when we secured the room with a credit card she said we could check in till 3 o'clock so at that point feeling completely disrespected we ask for her to cancel our reservation and we would take our business elsewhere and she said she would not and she was going to charge our card regardless if we stayed or not we plan on contacting all local sources including channel eight news to let everyone know how disrespectful this lady was and also let the better business bureau know how the treat customers it's completely unacceptable for anyone to be treated this way and I plan to let everyone in my company to boycott this hotel chain if this is not rectified to my satisfaction if this is the way they are going to treat people you should consider revoking there membership
Hope to here from you soon
Joe Stout
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Booked by my girlfriend
Sheri magrini
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