American Protection review: Fire alarm system

I spent $1300 with this company to install a new fire alarm system throughout my home that was supposed to last me 10 years . They specifically state on their website that they install new fire alarm systems and provide service and support, yet over the course of two years we have received multiple false alarms at all hours of the day and night and even when I was on vacation. They tried to blame it on a detector that was close to a vent but when I removed that particular detector the alarm still went off. They refused to try to troubleshoot and find what is obviously a faulty detector, instead telling me that I need to have an electrician come look at the system. I feel I should be compensated for the inconvenience as well as the loss of $1300.