Paladin Security’s earns a 1.0-star rating from 1 reviews and 3 complaints, showing that the majority of clients are dissatisfied with security services.
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Committed a crime under the Private Securities Act, submtting my complaint now.
Was harrassed and intimdated by an employee. Refused to provide his security number and after a month Paladin has repeatedly refused to provide his security number as well. This is Criminal Offence under the Private Securities Act. Refuse to answer emails, in fact there is no possibility to even email the Toronto office. The Phones are NEVER answered, No voice mail, and your only option is to drive there in person.
I called to report an employees abusive behavior toward me, and refusal to provide me with his name or security number. That was Nov 30 2023. They refused to give me his security number so I could file a complaint, but assured me the investigation was underway. No investigation took place and numerous attempt to contact both the BC headquarters and the Toronto office , including visiting them in person and speaking to the operations manager, Mr. Russ, I was told over and over again that they would not provide the employees security number. This is blatant violation of the Securities Act
Security guard licence must be carried
35 (1) Every person who is acting as a security guard or holding himself or herself out as one shall,
(a) carry his or her licence;
(b) on request, identify himself or herself as a security guard; and
(c) on request, produce his or her licence. 2005, c. 34, s. 35 (1).
Paladin Security Complaints 3
Security Gurad at Mall Parking
I visited Coquitlam Centre Mall in British Columbia today (16 September 2023). After finishing my purchases, I started to make my way to my car, which was waiting for me upstairs. On the way, I took a photo of my automobile. A man named Ravi approached me while wearing a Paladin security suit. One shopping bag was on top of my car while I was loading my bags inside. You can't just stand here and take pictures,' he added. Get down here You are not allowed to take photos of your parked automobile because this is private property. It was a mall parking lot and wasn’t even 2 minutes full. Anyways after that I start going downstairs with my car and in a open head BMW a couple were sitting and he said nothing to them. I was wondering if he really tryna become racist. I have my receipts and my friend was with me and there must be security camers that records the time. I need this to be considered seriously.
Desired outcome: There should be strict action against him as he is also ruining company’s goodwill by giving non existing facts.
Disheartening experience at pearson airport parking lot with paladin security
Yesterday, I had an unfortunate encounter at the parking lot of Pearson Airport. I'd just picked up my brother from a long flight, and to my surprise, I found a ticket on my car. Seeking clarity, I approached a staff member from Paladin Security to understand the reason behind it. Rather than explaining, the individual began to shout at me aggressively...
Read full review of Paladin SecuritySecurity concierge
I live at 10 york street building and this security girl named Ravneet is extremely unprofessional and rude. She always has AirPods on and is speaking to someone. (not like we have a problem with it but it is a problem if she does not perform her assigned duties. The other day my friends came to visit me and she gave them hard time just opening the front...
Read full review of Paladin SecurityIs Paladin Security Legit?
Paladin Security earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
A long registered date for paladinsecurity.com can be seen as a positive aspect for Paladin Security as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
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However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Paladin Security. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Overview of Paladin Security complaint handling
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Paladin Security Contacts
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Paladin Security phone numbers+60 4-677 8700+60 4-677 8700Click up if you have successfully reached Paladin Security by calling +60 4-677 8700 phone number 0 0 users reported that they have successfully reached Paladin Security by calling +60 4-677 8700 phone number Click down if you have unsuccessfully reached Paladin Security by calling +60 4-677 8700 phone number 0 0 users reported that they have UNsuccessfully reached Paladin Security by calling +60 4-677 8700 phone number
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Paladin Security emailsswhalen@paladinsecurity.com98%Confidence score: 98%Communicationcommunications@paladinsecurity.com96%Confidence score: 96%
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Paladin Security social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025 - View all Paladin Security contacts
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