American Power & Gas review: Absolute scam!!!

After being berated and fooled into signing up because the "rates were better" I did and what a mistake! They "forgot" to mention that it would be a promotion for a year and the last bill I got for my old address DOUBLED! I thought I missed paying a bill while moving or something but nope, magically overnight there was a rate increase and my bill from never being a dollar over $200 to $520.27! I am a single mother in the middle of moving and this is what they do! Absolute disgust and deceit. I called my electric company and they said they were charging me double the kilowats that they offer and that a 3rd party (APG) is the ones who added it on. I called APG and was told they do not give notice to rate increases and thats its all over the news so I shouldve known and they have no control over what they are being charged therefore increases happen. After being transferred around and begged to stay they offered me a credit of $130 via Zelle. Magically I still havent received it even though I was told it gets sent out at 5 pm Tuesdays and Thursdays so now here I am having to call in again ON TOP of pulling this ridiculous amount out of thin air to pay it. Do you research and DO NOT SWITCH TO THEM! Stay with your local provider because it is half of what APG will screw you over with. They need shut down.