CB Transportation and Vehicles American Automobile Association [AAA] Complaints #262-281

American Automobile Association [AAA] Reviews and Complaints

American Automobile Association [AAA] review: auto insurance policy

Irea p of Los Angeles, US

Feb 01, 2020 8:18 am UTC

Verified customer

I contacting this office and spoke with Raquel about car insurance. Her quote was $200 more than my online account without changes. I didnt the paperwork bu phone and once the policy was emailed to me, I send her a email stating I changed my mine since the monthly was didnt and not going to start a policy. She charged my card anyway for monthly bill and membership. She told me by email on Dec, 18th, I would have a refund in 10 day from Dec. 18, 2019. I have been lied to by her, her supervisor Karla Monterrose and the account was not cancelled. I even received a welcome package. I then emailed the supervisor and she told me the welcome package was a mistake. It was not a mistake she is a liar and didnt cancell my account. Then, I received a notice stating my policy will be cancelled on Jan. 20th for not turning in needed documents. The supervisor then told by email that is a mistake too its cancelled. Now it's Feb. 1, 2020 without a refund. Dont go to this office and do business. And if this has happened to you stop calling them and contact corporate directly because they are liars. I have all conversations by email to show the lies I was told.
[protected]@gmail.com

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American Automobile Association [AAA] Contacts

American Automobile Association [AAA] phone numbers

+1 (800) 222-4357

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Emergency Road Service

+1 (800) 222-8252

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Membership Services

+1 (800) 793-0508

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Financial Services

+1 (866) 222-7871

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Insurance Sales

+1 (800) 222-4242

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Insurance Customer Service

+1 (866) 284-7222

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Motor Club Insurance Company

+1 (800) 222-7448

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Travel Services

+1 (855) 222-7879

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Website Support

+1 (407) 444-4240

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More phone numbers

American Automobile Association [AAA] emails

helpdesk@aaa.com

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American Automobile Association [AAA] address

1000 Aaa Dr., Heathrow, Florida, 32746, United States

American Automobile Association [AAA] social media
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