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American Apparel, Inc Customer Service Phone, Email, Contacts

American Apparel, Inc
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3.0 2 Complaints
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American Apparel, Inc complaints 2

ComplaintsBoard
R
12:59 am EDT

American Apparel, Inc Never received order, customer service fail.

I ordered two velvet pencil skirts on clearance from American Apparel which were supposed to have been delivered on August 15. That's what the tracking info says, at least. Unfortunately I never received any package from them, even though it was marked as delivered. I emailed customer service and some bright, bright Einstein named Jeffrey Perez emailed me the tracking info and that was that. He didn't offer to help or investigate. Smart kid. NOT. Unfortunately I paid for this order with Paypal and escalated it to a claim, but even Paypal are siding with them and probably not going to give me my $53.08 back because it was marked as delivered, even though I never received it

God, dealing with this company has been such a nightmare. All I want is my money back so I don't ever have to bother with them again.

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N
7:46 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

American Apparel, Inc Employee abuse

After working at American apparel for 3 months they had yet to pay me. Eventually, I quit and went through the labor board, who could not do anything because of some fine print about how payment is at employers discretion on a work experience form. Currently working with a lawyer. The company is absolutely disgusting, please do not support this treatment by shopping there, and for the love of God don't ever work for them.

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Overview of American Apparel, Inc complaint handling

American Apparel, Inc reviews first appeared on Complaints Board on Feb 26, 2012. The latest review Never received order, customer service fail. was posted on Aug 27, 2015. The latest complaint Employee abuse was resolved on Feb 26, 2012. American Apparel, Inc has an average consumer rating of 3 stars from 2 reviews. American Apparel, Inc has resolved 1 complaints.
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  1. American Apparel, Inc contacts

  2. American Apparel, Inc phone numbers
    +1 (213) 488-0226
    +1 (213) 488-0226
    Click up if you have successfully reached American Apparel, Inc by calling +1 (213) 488-0226 phone number 0 0 users reported that they have successfully reached American Apparel, Inc by calling +1 (213) 488-0226 phone number Click down if you have unsuccessfully reached American Apparel, Inc by calling +1 (213) 488-0226 phone number 0 0 users reported that they have UNsuccessfully reached American Apparel, Inc by calling +1 (213) 488-0226 phone number
  3. American Apparel, Inc emails
  4. American Apparel, Inc address
    747 Warehouse St., Los Angeles, California, 90021, United States
  5. American Apparel, Inc social media
American Apparel, Inc Category
American Apparel, Inc is related to the Apparel category.

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