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Amazon Business review: Website always has issues. Not worth the hassle. Prices aren’t much better

R
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1:07 am UTC
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Every time I use the app there’s some new kind of glitch. It won’t load items I click on or if I have only a few items in my cart selected it will not let me proceed to check out without adding the entire cart for purchase. Customer service doesn’t know how to help with the glitches or the issues that I face. Sometimes it get stuck on one item and will not let me click off of it, or move to another item or scroll up and down the page. It’s very time-consuming if I am trying to order something in particular and not worth the hassle. The prices are not much better than the regular Amazon which never has glitches. The search bar does not bring up the items that you search for it brings up whatever it wants to really, and you might have a few of the items that you search for thrown in there once in a while.

Desired outcome: Fix the app glitches. They happen daily.

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    Sep 30, 2026
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Amazon Business is ranked 18 among 25 companies in the E-commerce Platforms category