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Al Habtoor Motors

Al Habtoor Motors review: Jac JS4

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9:13 am EDT
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I own a JAC JS4. I bought it 3 months ago. The reason for the purchase was because it was cheap and 2nd most importantly it said its mileage was 16km/ltr as it is just a 1.5 Ltr Turbo engine. But after buying it I noticed it only gives 8km per litre max which is almost equivalent to my Pathfinder 3.5 litre engine which gives me 6 to 7km/litre. I have been talking to the Habtoor and JAC technical support team for over 3 months now and they don't want to acknowledge the problem in the Car. I have showed them all the necessary data regarding it to prove it doesn't give more than 8kms. My neighbor has the same car and it give for him only 7km per litre.

They blame the way the car is being driven. Even if we drive in the worst possible way, the cars mileage can't reduce by half. I am cursing the day I decided to buy this car. The car doesn't have any other problem apart from this so far.

They keep giving vague reasons to prove that's the car is functioning as per the guidelines. They claim poor driving , weather, high temperature can cause this issues. I have been driving in Dubai for last 25 years. And driven many cars but never faced such issues.

The company is falsely marketing the car by claiming high mileage otherwise which no one would ever buy it.

Recently I saw a pick up driver driving a Toyota Avanza 1.5 L same as JAC JS4, and the GSCO rating said 16.4km per litre. I was inquisitive so checked with him and he told me it gives 15l per litre in the city.

I have decided to report this matter to the authorities so a meaningful result can be obtained. Al Habtoor doesn't seem to be interested in resolving this issue.

I would request everyone to make informed decision before buying this Car.

Desired outcome: I have requested for a replacement car to check if the same issue persist in other cars as well as if it's related to only a particular batch

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  1. Al Habtoor Motors Contacts

  2. Al Habtoor Motors phone numbers
    +971 800 254 228 667
    +971 800 254 228 667
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  3. Al Habtoor Motors emails
  4. Al Habtoor Motors address
    Dubai Investment Park - 1, Dubai, United Arab Emirates
  5. Al Habtoor Motors social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 20, 2024
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