Airports Taxi Transfers review: Did not pick me up

I booked a pickup for 9:30. At 8:00 am, I received a notification that my flight was delayed to 4:55. I immediately called them and I was told that they spoke to the driver and they could not change the pickup time. I fly at least twice a month and every service i have used can change the pickup time. So, they told me the pickup time would be 9:30. I waited and waited from 9:30 and they never showed up. I never cancelled and in fact told them I was getting ready for my 9:30 pick-up. The driver contacted me and told me that they cancelled the booking without speaking to him. So, they not only lied to me, but took my money, and never provided the service. Never again!