I would urge anyone considering this service to think twice, what we experienced this morning was nothing short of terrifying.
The vehicle that arrived was old, worn, and in a genuinely poor state of repair. It smelled badly inside, and at one point during our 60-minute journey the windows steamed up so heavily that visibility was severely compromised — yet the driver made no attempt to address this.
The driver never spoke a single word to us for the entire journey, but was constantly sniffing loudly throughout, which was deeply unpleasant on top of everything else. Given his driving style, his silence became all the more unsettling. He drove at breakneck speed throughout, and at one point we found ourselves hurtling at full speed towards a car stopped at a red light. The driver only noticed at the last second, slamming on the brakes and swerving violently into the next lane to avoid what could have been a catastrophic high-speed collision. I am not being dramatic when I say I genuinely feared for our lives.
I have serious doubts as to whether this driver holds a valid taxi licence or whether the vehicle carries the appropriate taxi insurance. This is not an acceptable standard of service, it is a safety risk to passengers and other road users.