Adyen’s earns a 4.5-star rating from 6 reviews, showing that the majority of merchants are exceptionally satisfied with payment processing solutions.
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Mixed Experiences with Adyen
As someone who has interacted with Adyen, I must say that my experiences have been quite mixed. While the platform offers end-to-end payment solutions and financial management, there have been instances where issues with refunds and lack of communication have caused frustration. It's evident that Adyen's customer service and support systems could benefit from improvement to provide a smoother experience for users. Despite some shortcomings, Adyen's ability to help businesses expand and accept various payment methods is commendable.
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Pros
- Seamless global payment integration
- Advanced fraud protection systems
- Real-time financial insights & analytics
- Unified commerce experience across channels
- Robust API for custom integrations
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Cons
- High competition from established players
- Complex fee structure for merchants
- Limited physical presence in emerging markets
- Reliance on a narrow range of large clients
Is Adyen legit?
Adyen earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Adyen has claimed the domain name for adyen.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Adyen.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Adyen.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Adyen and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Adyen
Here is a guide on how to file a complaint with Adyen on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Adyen in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Adyen. Mention key areas such as transactions, the nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Adyen on ComplaintsBoard.com.
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Adyen contacts
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Adyen phone numbers+31 20 240 1212+31 20 240 1212Click up if you have successfully reached Adyen by calling +31 20 240 1212 phone number 0 0 users reported that they have successfully reached Adyen by calling +31 20 240 1212 phone number Click down if you have UNsuccessfully reached Adyen by calling +31 20 240 1212 phone number 0 0 users reported that they have UNsuccessfully reached Adyen by calling +31 20 240 1212 phone numberGlobal Marketing Communications
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