CB Web Design and Development Adobe Complaints #2-21

Adobe review: Refund when cancelling

KathyMae Dickinson of US

Mar 04, 2026 6:55 pm UTC

Verified customer

Featured review

I paid $30/month for about 2 years for an Adobe Acrobat account that I never used because I couldn't figure out how to log in because I didn't know what email it was connected to. I also couldn't figure out how to cancel for the same reason. Finally, I realized that the charges listed on my bank statment had a number that started with 800, so I theorized that was a phone number. I called that number and got a human being right away. Not only did they cancel my account, but they refunded me 7 months-worth of payments without me even asking.

Recommendation: Yes, Adobe is great. Check your bank statments for customer service phone number.

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1800 907 119

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Australia

1803 946 197

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Ireland

8800 333 4686

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Russia

+1 (800) 102-5567

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India

+1 (800) 925-0339

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Mexico

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United States & Canada

+44 800 028 0148

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United Kingdom

+64 508 089 111

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+49 800 752 2580

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Germany & Austria

+45 80 206 016

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+358 80 095 263

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Finland

+33 805 770 077

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France

+39 800 919 208

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Italy

+31 800 020 0164

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+351 800 047 4493

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Portugal

+46 200 810 329

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Sweden

+86 105 865 7700

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China

+852 30 010 361

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+81 120 613 884

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+82 805 004 016

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+65 31 572 191

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+886 800 868 852

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customercare@adobe.com

100%
Confidence score: 100%

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345 Park Avenue, San Jose, California, 95110-2704, United States

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