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CB Web Design and Development Adobe
Adobe

Adobe review: Refund when cancelling

K
Author of the review
6:55 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I paid $30/month for about 2 years for an Adobe Acrobat account that I never used because I couldn't figure out how to log in because I didn't know what email it was connected to. I also couldn't figure out how to cancel for the same reason. Finally, I realized that the charges listed on my bank statment had a number that started with 800, so I theorized that was a phone number. I called that number and got a human being right away. Not only did they cancel my account, but they refunded me 7 months-worth of payments without me even asking.

Recommendation: Yes, Adobe is great. Check your bank statments for customer service phone number.

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    Mar 05, 2026
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