Acorn TVacorn tv

C Feb 08, 2019
This review was posted by
a verified customer
Verified customer

I signed up two weeks ago for the yearly subscription.
I noticed they were billing us monthly-which is more expensive.
I contacted customer service-no response.
I contacted customer service again-still no response.
I contacted them via Facebook-that is just an auto response.
I decided to cancel the services-I should have one month of service until 3/5.
However, Acorn took the one month payment but now has discontinued my service.
I can no longer access. I contacted customer service again-no response.
I contacted someone who helps admin an Acorn TV fans Facebook page-he took it upon himself to email Acorn TV admin with the issues-and guess what, no response.
Now we have to dispute the charges on our credit card because we did not receive the service.

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