Menu
Write a review
File a complaint
ComplaintsBoard Golf Ace Golf Cart Covers Zero customer service... Do not waste your money...
Ace Golf Cart Covers

Ace Golf Cart Covers review: Zero customer service... Do not waste your money...

W
Author of the review
9:54 am UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Brief synopsis. My golf cart gets limited use. My cart is stored at the local golf club under lock and key. Also I am in my late 50's so rough riding is not on my mind... So to the story, 10 months after installation an "L" bracket on the header bar broke due to stress from the original bend to create the "L" so I contacted ACE, their support system reported my problem to Doorworks and my claim was denied within minutes, so I supplied photos proving my point and they still denied, said they could not warranty a broken weld unless it failed within the first few months (it was not a failed weld, it was cheap materials with a design flaw). They still denied it and I am positive they understood they were in the wrong. Anyway I would steer clear of this bunch.

Recommendation: Find something else somewhere else!!!

0 comments

Add a comment

More Ace Golf Cart Covers reviews & complaints

Ace Golf Cart Covers - I ordered a golf cart cover based on the description and the picture in the ad
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Ace Golf Cart Covers - Ordered a golf cart cover 11/16/20
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ace Golf Cart Covers - A)The product (a golf cart cover) has two side curtains and a rear curtain
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Ace Golf Cart Covers - On Jan 6th, I purchased a 3 sided track style golf cart cover with valances, wind seal kit and club cover
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Ace Golf Cart Covers reviews and complaints