TeeOff
Reviews and Complaints

I was a little worried as all the reviews on here were damning... but I did a bit of homework and booked anyway...
If you read them, they are virtually all from people who booked wrongly or wanted to amend or cancel.
I just played golf today and have just booked again for 2 days time...
Instead of 180usd per person per round we just paid 90... so a not insignificant saving on our holiday golf... so saved 180usd on 2 rounds... fabulous
I also emailed tee off before booking to ask a question, got a prompt and courteous reply...

Cannot fault them in my experience

Was traveling to Phoenix from 8/29 to 9/3. While sitting in my living room in Massachusetts I decided to make a tee time at TPC Scottsdale for Sun. 9/1. I thought I had advanced the calendar to 9/1 while searching tee times and made one for 11:40 A.M. This was on Sun 8/25 approx. 8:20 A.M.The next day I got a cancellation email with no details on why it was canceled. I called TeeOff to find out why it was cancelled and was told I did not show up for my tee time.The person made it seem like I would be refunded the $89.00 my credit card was charged. After a few days I noticed no refund and could see I was charged directly from TPC Scottsdale. I called TPC Scottsdale and was told I had to Email PGA professional to get refund. Email address she gave me never went through. Going back I did make a tee time directly on TPC Sottsdale's web sit e. ($132.42) for 9/1. I called TeeOff to see if they could give me any help and they offered none what so ever.The tee time I made inadvertently for 8/25 mind you was only around three hours before scheduled tee time. There was also plenty of openings around this time so it wasn't like I was taking one spot on a full tee sheet. Ultimately I called TPC Scottsdale's Admin office and talked to Adam. I explained to him exactly what happened and that I did ultimately play there and He could certainly look at credit card transactions and see all of this. Adam took my number and assured n
Me someone would call. Finally I found some help.NOT! After three days I called Adam back at TPC Scottsdale's Admin office and he said he forwarded to someone higher up. He told me he would resend it to whoever he sent it to before. I asked if someone would definitely call me back and he assured me someone would. It's been three days and still no call. So not only would I never use TeeOff.com again, TPC Scottsdale will never get another cent from me. It's overrated anyway.

Giving TeeOff (teeoff.com) a star for my recent experience with booking a golf round. I've been using Golf Now for years but decided to try TeeOff this time because the banner on their site said no weather issues. Unfortunately, Hurricane Sally showed up on the day of my booked round but TeeOff offered to give me a code to use for another round. I was actually looking for a rain check instead of a reimbursement, so this worked out fine. However, the code never came through despite being confirmed by one of their representatives via email and phone the following day.

Now they have my money and I didn't even get to play golf. I'm going back to Golf Now instead, even if it means paying the booking fee to avoid issues like this. Golf Now gets a 5 star rating from me, while TeeOff doesn't even deserve one star. It's unfortunate that they've taken my money without delivering what they promised. I feel ripped off and disappointed. Hopefully, they can improve their customer service and follow through on their promises in the future.

I couldn't recommend this golf course less! Don't throw away your greenbacks on this place! Frankly, it's an absolute disaster. Ugly tee boxes, unkempt fairways, and a slew of frequently misbehaving greens make playing here about as enjoyable as a root canal. The staff is little to no help, they've got all the tact and grace of a herd of bullocks. When I asked them some basic questions, they only seemed annoyed and dismissive. I even tried to offer a few suggestions for simple solutions, but they just didn't seem to give a hoot. Also, don't get me started on their dodgy golf carts. If it weren't for their questionable carts, I'm not sure how I would have made it through all 18 holes. I tried speaking with the manager, Kai Coleman, and I was left feeling thoroughly unimpressed. I put down $33 bucks for this experience, and believe me, it was hardly worth the price tag. Take my advice – steer clear of this place entirely. Save your cash and invest it someplace else, like a trip to the corner store or one of those delightful soup kitchens.

So, I decided to check out TeeOff.com for booking a round of golf. I had an account, but forgot my password. After finding the number on their site, I reached out to a helpful agent who assisted with a password change and then offered to help me book a tee time. I took advantage of this great offer and secured my tee time with no issues.

However, when I returned to the site, I was pleasantly surprised to see that I had earned quite a few rewards. I decided to call back to the TeeOff.com customer service number and spoke with a less than enthusiastic rep. Their tone was quite rude and all I could hear was a condescending tone which made me feel bad. I was attempting to use the rewards I had earned, which I had never used before, and was unaware were available.

I explained this to the customer service rep but it was no use. They seemed determined to lecture and inform me of their policy and how it was my fault for not being aware of the rewards beforehand. The customer service rep refused to make any changes and offered no help in the matter. Needless to say, this left me feeling a little disappointed and I certainly didn't appreciate being talked to in that way.

As a loyal customer of TeeOff.com, I hoped that my loyalty would count for something. Unfortunately, there seems to be no flexibility to accommodate customer requests or attempts at saving money, even if it involves rewards earned through the platform. I felt like been teed off after having such a poor experience with their customer service team.

In the end, I have decided to not use TeeOff.com again, even though I have had good experiences in the past. I won't let one bad experience deter me from my love of golf, but I will certainly be finding a different way to book my tee times in the future.

I recently made a reservation with TeeOff to play golf during the weekend. I live about two hours away from the course, so I was worried about the weather and checked out their refund policy beforehand. On the day of the reservation, I arrived at the course and was able to play three holes before a terrible storm hit.

Due to the bad weather conditions, the course had to close, so they instructed me to contact TeeOff to request a refund. I did as instructed, and when I called TeeOff to explain the situation, I was asked if I had played any holes. I told them that I had played three, to which they responded that I would only get a credit and not a refund. I told them that I did not want a credit, but they still refused to refund my money in full.

After much back and forth, they finally agreed to give me a prorated refund, but they still charged me for the three holes that I had played. I was extremely disappointed with this outcome, as this was not the first time I had issues with TeeOff.

Their customer service was lackluster, and their refund policy is not customer-friendly. I felt like they were not willing to listen to my concerns. I certainly will not be using TeeOff again, and I would not recommend it to anyone. If I had the option, I would give them a zero rating.

I gotta tell ya, sometimes gift cards are just not worth it. That's how I feel about TeeOff.com. I got a gift card for this website almost a year ago and have been trying to use it on and off for the past 6 months. Every time I try, I run into some major issues. First of all, the number of courses available to choose from is pretty limited. And even if you do manage to find a course you want to play at, the available tee times are even more restrictive.

It's like they don't want you to use the dang gift card! I mean, come on, what's the point of giving someone a gift card if they can't even use it? And when you do finally find a tee time that works for you, it's usually at some unpopular course that you've never even heard of.

Plus, the whole website is just confusing. It's like they purposely make it hard for you to find and book a tee time, just to mess with you. And let's not forget, most of the tee times listed on the website are for the home course, and they charge you more than what the course itself charges. That's just ridiculous!

Overall, I have to say I am pretty disappointed with TeeOff.com. I wouldn't recommend it to anyone. If you're thinking of gifting someone a gift card for this website, do yourself a favor and just give them cash instead. Trust me, it'll save them a lot of hassle and frustration in the long run.

I gotta tell ya, I'm feeling pretty bummed about my experience with TeeOff. I mean, come on, the PGA is supposed to be all about fairness and honesty, and yet they're letting this shady outfit use their name? I booked a tee time with them about a week in advance, but on the day of my game, all hell broke loose. Lightning! Rain! The works! So, I did the responsible thing and called up the golf course to cancel. They took my name off the list and warned me to give TeeOff a ring as well, just to be sure I got my refund.

Now, let me tell you folks, this is where things really started to stink. When I called up TeeOff to ask for my refund, they flat-out refused. Can you believe it? Here I am, with clear evidence that the weather was a no-go for any kind of golfing, and these cheapskates won't give me my money back. The reason they gave me was that I'd waited too long to ask for my refund - apparently, if you don't cancel within 24 hours of your tee time, you're out of luck. What a bunch of crap.

Honestly, I'm pretty furious about the whole situation. Sure, TeeOff might offer some decent-looking rates, but when it comes to doing the right thing by their customers, they fall short. I wouldn't touch these guys with a ten-foot pole ever again, no matter how much money they're promising to save me. Stay away from TeeOff, folks - they're not worth the headache.

So, recently I used TeeOff to plan my perfect golf day. I was excited about the idea of playing the game with my dear ones until the pandemic struck. As the city where my tee off was scheduled, got affected by increased virus cases, my entire plan went down the hill. I had to cancel the tee-off, but unfortunately, a few of my friends didn't feel safe golfing in the county.

To my dismay, TeeOff had already deducted the entire amount from my credit card, instead of a small token amount of the reservation fee, which other golfing options usually do. After the cancellation, I thought that my credit card would get credited the whole amount, but instead, I was given an expiry-limited credit to use within 90 days.

When I called their customer service, the response I received was very unprofessional, and the agents were unyielding in their policies. It was disappointing as a customer to experience a lack of understanding on their part. Even though I have used TeeOff in the past, I wasn't aware of this policy. They mentioned that some courses execute their own policies, which was never communicated to me.

To conclude, I was left unsatisfied with TeeOff's service, and I would undoubtedly not recommend them to anyone. The rude customer service coupled with the no-refund policy, makes TeeOff a firm no-go for many customers.

So, I thought I'd give this TeeOff website a try for booking a few tee times. First time was a real bummer because the cart wasn't included and I could've saved myself some cash by just going straight to the course. Ended up paying more than I should've. But, hey, I ain't no quitter, so I tried booking through them again. That's when it really hit the fan. They pulled double the amount they were supposed to from my wallet, a whopping 75.00 dollars! When I called to tell them what was up, they acted like they had no idea what I was talking about. They said that I'd see my refund in three days, sounded like bunk to me, but I waited around anyways. A week passed and still nothing. Can you believe it? Then, on the ninth day, the refund showed up but it wasn't the full amount, they tried to tell me there was a cancellation fee but I didn't cancel nothing! They double charged me, for Pete's sake! They gave me some nonsense about the rest of my money coming in within a week, but by that point I was fuming. This TeeOff website is a total sham, don't trust them for nothing. You could get way better deals by just pickin' up the phone and calling the pro shop direct. Seriously, stay far, far away from TeeOff.com. It's a straight-up SCAM.

Used teeoff.com many times, and gotta say, mostly it does the job. But today was a different story. Boooked a course, paid the reg'lar price, but then found out that the nine hole course was shut down! And it don't stop there, the remaining greens had holes punched in 'em and sand everywhere. Like, deep sand where balls just stop dead. It were atrocious, barely even worth $10, let alone the $35 a player I coughed up. So, I tried to complain to teeoff.com, told 'em I weren't told 'bout no course conditions in advance. They just apologized, nothin' much else. All they offered was 20% off my next bookin'. 20%! Like, I'll be sure to jump on that deal next time I wanna play a subpar game of golf for WAY too much moolah. And, to top it off, they said it weren't their fault, that the golf course itself didn't notify 'em. Whatever. I'm hittin' up a different bookin service from now on. Adios, teeoff.com.

I was feeling a bit frustrated with my recent experience booking tee times on the TeeOff website. It may be just me, but it seems like I have been running into the same problem more frequently lately. Today alone I tried to make two reservations on GolfNow and four more on TeeOff (which is actually owned by GolfNow), and I faced the same annoying obstacle every time. I’ll spot an available tee time, try to book it right away, and within what must be 5 seconds or so, a message pops up telling me that the booking can’t be processed.

After backing out to the main menu, I find that the tee time I just tried to book has simply vanished. I repeated this process with six different dates across the two sites and each time, right after I hit “book”, poof, the tee time disappears. This has happened way too many times for me to believe that it’s just a coincidence that someone else is booking the same exact times right before me. I’m starting to suspect that TeeOff is playing a bit of a “bait and switch” game.

Honestly, it all just seems so fishy to me. I’ve reached my limit with this constant snag and I’m ready to throw in the towel on TeeOff.